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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,363 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Jan 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Very flexible schedule, I love using Hotschedules to pickup or release shifts and submit requests off or change availability. The company is growing and there are opportunities to get into management and open new stores. The company just opened their first international stores in Dubai and is doing very well. You work hard for the money, you'll make money.

Cons

Hourly pay wages suck for servers. As a server, I have to tip out 4% of my total sales- 2% to the bussers, 1% to the food runners, and 1% to the bartender.

3.0
Jan 13, 2015

It has it's ups and downs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best thing that comes out of working there is the room for personal growth that they offer. I started off as a server quickly became one of the Designated Trainers(DTs) and within a year they promoted me to bartender.

Cons

They seem to be lacking on their management end. The restaurant that I work at has had 3 new managers and from what I can see from them, and from the managers that have been there for awhile, is they need a better training program for their managers. Most of the time they seem like they are running around with their heads cut off and most of their decisions don't always seem to be the best choice just the first thing they think of.

Viewing 5905 - 5907 of 6,363 Reviews

Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.