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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Aug 21, 2013

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Management and staff focus on teamwork and making employees feel united. Out of all of the restaurants I have worked in, this one is the one that is most focused on the satisfaction of guests AND employees. Also, it is ALWAYS busy there...so the money is not too bad, either.

Cons

Like any restaurant, being a food server can be daunting. Also, with a high staff turnover rate, staff usually works upwards of 40 hours every week...often twelve hour shifts on both saturdays and sundays. Again, the money is usually good, but often it is hard to balance work and family life working at the Cheesecake Factory.

4.0
Aug 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Because of the Volume they are extremely organized and expect everyone to pull the weight of side-work duties. They are also very passionate on perfection and expect that from all of their employees.

Cons

since most restaurants are big the slackers seem to sometimes slip through and make work harder for everyone else.

1.0
Aug 12, 2013
Recommend
CEO approval
Business Outlook

Pros

You get a 50% off meal but employee meal discount is invalid for most dishes. You can use your 50% for some cheap chicken littles or some cheaper worthless dishes like salad. No steak, no no no..

Cons

You are the busier, janitor, highchair carrier, stroller parker, etc. You work long hours and have to clean the bathroom and refill all the napkins. Also, no tips at all. You walk around all day to look for open tables. You are never at standstill unless you are the greeter which is not likely if you haven't worked long enough...like 5+ year.

Viewing 6124 - 6126 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.