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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,357 total reviews)
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David Overton

72% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Dec 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Decent food. The restaurant is always busy and is way ahead of the competition. You get 50% off one item on days you work.

Cons

Punishment for a poor shop, or making a mistake, is food running, but it's also a weekly assignment. You can't make as much money that way so they should buy you a free meal. Lack of accountability.

2.0
Nov 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Great tasting food, growing company, great locations, comparable pay for management, public company with money to spend, large brand name that is recognized nation wide.

Cons

Minimal career advancement opportunities, lack of emphasis on training and development, food cost is through the roof because of an expanded menu, advertisements on the actual printed menu, dated business model

4.0
Nov 10, 2009
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake Factory is the most professional restaurant I've worked at. The managers treat the serves/staff with professional respect and expect the same from the staff. They offer benefits, such as health insurance, which is unheard of as a server in the restaurant industry. Great food too, don't mind getting it for free on days I work a double shift!

Cons

You are a server and sometimes "guests" treat you like with little respect because of it. Late nights, smelly clothes and some nasty bussers.

Viewing 6337 - 6339 of 6,357 Reviews

Glassdoor has 6,506 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.