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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,359 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Jul 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Well organized, benefits kick in after 6 months, great training program, fair expectations, fun environment.

Cons

Management style sometimes increases stress level, 250+ menu items must be memorized (sometimes down to the most basic ingredients) and one must have a functional knowledge of many more; full-service dining + birthday songs will stretch your orchestration abilities, which makes giving every guest a superior dining experience a challenge sometimes

3.0
Jul 10, 2012

Unfair & Hurtful

Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling (except for Sunday brunch, I'm forced to work these :( ) I love the fact that I have been able to travel to other cities & enjoy my non CCF work & I enjoy being around my co-workers. I enjoy the fact that I can work 5-6 hr days & walk away w/ more than I would making an hourly wage. I enjoy the fact that I get 50% off food when scheduled & 25% when not.

Cons

Management does not listen to me & apparently does not communicate well amongst themselves.

1.0
Mar 20, 2012
Recommend
CEO approval
Business Outlook

Pros

You will have a good time getting to know your coworkers and making lasting friends.

Cons

There are no breaks unless you work a double shift. If you are on an 8 hr shift and thirsty management will yell at you for running to get a drink of water. They often only schedule one person for a specific duty making it almost impossible to go to the restroom. Management is condescending, rude and incompetent.

Viewing 142 - 144 of 6,359 Reviews

Glassdoor has 6,508 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.