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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,359 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Feb 16, 2012

Great place to eat, ok place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benfits, Dental, health, eye. Very flexable schedule, family friendly, Good money, due to the great brand name they have created for themselves.

Cons

No retirement, They seem to be going through this werid transition as a company and so they change prices and portions but with out any heads up to the servers/ bartenders, so you get to look dumb while the guest yells at you. The culture is changing and its very cheesecake first the rest of you...later.

4.0
Jan 1, 2012
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake Factory is much busier than other restaurants so it's easy to make good money. At the location I worked I got along with everyone really great. They also have higher ticketed items with will also increase tips. The side work really isn't bad either. At least compared to other restaurants I have worked at. The full-time benefits are really good but you have to be employed there for six months to be eligible.

Cons

The uniforms are a pain. They are all white and stain easily being that you are dealing with food all day long. They are very picky about the uniforms. They will send you home if your shoes and uniform are dirty as well if your apron and shirt are not pressed. It makes getting ready for work definitely more time consuming. It was not fun coming home from a late shift and having to treat stains and wash your dirty uniform because you had a shift the next morning.

Viewing 145 - 147 of 6,359 Reviews

Glassdoor has 6,508 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.