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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory Senior Server/Representative reviews

3.9

70% would recommend to a friend

(2,506 total reviews)
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David Overton

80% approve of CEO

65% positive business outlook

Senior Server/Representative employees have rated The Cheesecake Factory with 3.9 out of 5 stars, based on 2,506 company reviews on Glassdoor. This indicates that most Senior Server/Representative professionals have a good working experience there. The Cheesecake Factory is rated in line with the average (within 1 standard deviation) by Senior Server/Representative professionals compared to other employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

3K reviews
3.0
May 18, 2010
Recommend
CEO approval
Business Outlook

Pros

1. Beautiful restaurant to work in. 2. Great food available during ample breaks. 3. Fun atmosphere. 4. Really flexible hours.

Cons

1. You have to wear all white, which is impossible to keep as clean as they want you to. 2. Food is only half off for employees. 3. They make you pay for your own parking. 4. Overstaffed so you could wind up only working 3 days on some weeks.

4.0
Feb 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Quality food and treatment of employees.

Cons

very large staff so it is hard to know everyone.

2.0
Dec 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Decent food. The restaurant is always busy and is way ahead of the competition. You get 50% off one item on days you work.

Cons

Punishment for a poor shop, or making a mistake, is food running, but it's also a weekly assignment. You can't make as much money that way so they should buy you a free meal. Lack of accountability.

Viewing 2494 - 2496 of 2,506 Reviews

Glassdoor has 6,515 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.