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The Revenue Optimization Companies (T-ROC)

Engaged Employer

The Revenue Optimization Companies (T-ROC) Retail Associate Manager reviews

3.2

54% would recommend to a friend

(44 total reviews)
avatar

Brett Beveridge

90% approve of CEO

56% positive business outlook

Retail Associate Manager employees have rated The Revenue Optimization Companies (T-ROC) with 3.2 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most Retail Associate Manager professionals have a good working experience there. The Revenue Optimization Companies (T-ROC) is rated in line with the average (within 1 standard deviation) by Retail Associate Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

44 reviews
1.0
Jun 28, 2024
Recommend
CEO approval
Business Outlook

Pros

This is the first job where I've not been able to find one pro. Just don't do it.

Cons

You're dealing more with Walmart management and upset customers because they can't find a Walmart employee. You're expected to help all Walmart customers and attempt to transition the conversion to a wireless one as you're helping them. If anyone walks up to you wanting contract phones then it's probably fraud. They don't coach up, they coach out.

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The Revenue Optimization Companies (T-ROC) Response
1y
Thank you for your feedback. We're sorry to hear that your experience at T-ROC wasn't positive. We aim to create a supportive work environment and will take your feedback seriously. We recognize that engaging with customers preoccupied with their errands can be challenging. Your coaching and performance management are noted, and we are actively working to improve the experience for our employees in this area. Thank you for bringing these issues to our attention. We appreciate your honesty and wish you the best in your future endeavors.
4.0
May 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people Good commission structure Easy job

Cons

Long training on zoom without much engagement

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The Revenue Optimization Companies (T-ROC) Response
2y
Thank you for sharing your feedback with us. We're glad you appreciate the great people and commission structure. We will explore options to improve engagement and flexibility.
3.0
Nov 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay, if you hit your goals

Cons

Not much other benefits besides health care. They can be realistic or not when assigned quotas. A ton of pressure

Viewing 4 - 6 of 44 Reviews

Glassdoor has 975 The Revenue Optimization Companies (T-ROC) reviews submitted anonymously by The Revenue Optimization Companies (T-ROC) employees. Read employee reviews and ratings on Glassdoor to decide if The Revenue Optimization Companies (T-ROC) is right for you.