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The Tile Shop, Inc.

Engaged Employer

The Tile Shop, Inc. reviews

3.0

40% would recommend to a friend

(570 total reviews)

Cabell Lolmaugh

62% approve of CEO

22% positive business outlook

The Tile Shop, Inc. has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Tile Shop, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

570 reviews
5.0
Nov 13, 2016
Recommend
CEO approval
Business Outlook

Pros

One of the best things I attribute to enjoying coming to work everyday is the amount of sovereignty and trust I get to do my job with no supervision or micro-managing. Also my coworkers are top notch folks and professionals who can not only do their jobs but are very good at them too, Management at my store is not only good at their job but also awesome to work for as well. When I first came on both the store manager and the AM took time and effort to help train me up to spec on the day to day warehouse operations instead of throwing me to the wolves and saying "good luck haha!" In addition to that they are some of the best superiors I've ever worked for and I'll vouch for the team in OKC for being good people who care and will bend over backwards to help their subordinates. I also get to take one hour lunches which are great and I can leave the store to take them which is a definite improvement.

Cons

Truck days suck. Inventory days are about as fun as watching paint dry but meh. There is honestly no negative things I have to say about working here other the usual grumble stuff haha.

1.0
Nov 8, 2016

Beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The tile shop for the most part sells a high quality product and a higher price than their competitors but that is apples to oranges. They have the best displays, the best showrooms, and the customers usually get the best customer service.

Cons

Compensation is poor and is straight commission, you not only have to sell but then you have to make sure your orders are correct in the warehouse and do warehouse duties, and you need to make sure everyday that your customer that you helped didn't get stolen by a fellow associate at your own store or at another store. Stores are so close together that customers go back and forth trying to get the best deal. Store managers make commission on sales too so they steal your deal as well. It is a thankless job, you could work your absolute hardest and be amazing and no one cares. Upper management not only fails to do their job but they also gossip about everyone in the company, so keep anything personal to yourself even if you get the"whatever you say stays between us speech" Sexual harassment is commonplace so not too many women work there. It is basically the worst company I have ever worked for and ever seen. My only hope is that they have a firesale and start over in the DFW, because if not the shareholders are at risk for a major lawsuit.

Viewing 424 - 426 of 570 Reviews

Glassdoor has 576 The Tile Shop, Inc. reviews submitted anonymously by The Tile Shop, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if The Tile Shop, Inc. is right for you.