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The Tile Shop, Inc.

Engaged Employer

The Tile Shop, Inc. reviews

3.0

40% would recommend to a friend

(570 total reviews)

Cabell Lolmaugh

62% approve of CEO

22% positive business outlook

The Tile Shop, Inc. has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Tile Shop, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

570 reviews
3.0
Oct 14, 2014

Good Environment but little work/life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If your sales numbers are good, can move up to assistant manager then to manager very quickly, sometimes within a year. Manager and asst manager were very supportive, good overall team environment, everyone wanted everyone else to succeed Company would respond to employee requests, such as changes in pay and dress code, seemed to care about employees Great benefits and company match 401k

Cons

Hours: minimum of 55 hours/week, with mandatory 9-6 on Saturdays and 10-6 on Sundays Required to perform other tasks besides selling, like cleaning the store and public bathrooms. Sales force is basically acting custodial staff. If you get stuck with a poor location, as I did in the Langhorne, PA store, some days you could count on two hands the number of customers that came in (and with 3 or 4 sales people on the floor, this did not bode well for sales) Often times, tiles would come in broken or the distribution center would mess up a shipment, which led to unhappy customers that the sales person had to deal with. Very high turnover rate

5.0
Oct 6, 2014
Recommend
CEO approval
Business Outlook

Pros

The company has created a fantastic training program within the last year or so that gives salespeople all the tools they need to be successful. The sky is the limit as far as pay. As long as you are willing and ready to smile for the next person walking though the door, the client base is more than enough to cover your goals when you start, the customer base will slowly build up via word-of-mouth and trade professionals, the job tasks get easier over time, and the job pays more each season with referrals and more sales experience. This company promotes from within, and is growing very fast. The work itself is fun, artistic, challenging without being stressful, and gives a sense of accomplishment.

Cons

Open most holidays, despite low traffic on a lot of them.

Viewing 523 - 525 of 570 Reviews

Glassdoor has 576 The Tile Shop, Inc. reviews submitted anonymously by The Tile Shop, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if The Tile Shop, Inc. is right for you.