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The Zappos Family

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The Zappos Family reviews

2.7

23% would recommend to a friend

(679 total reviews)
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Scott Schaefer

25% approve of CEO

6% positive business outlook

The Zappos Family has an employee rating of 2.7 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Zappos Family employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

679 reviews
3.0
Jun 27, 2013

Not CLT - Amazon and the Downtown Project

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You'll make a least one life long friend. There's a Casual dress code. Full benefits, small 401k match. Free soup, salad, drinks, fruit, ice cream and coffee. Opportunity to transfer to other departments/jobs. Employee discount on Zappos.com and 6pm.com.

Cons

Two events have happened that brought down moral: 1. Amazon owns Zappos - piece by piece Zappos is losing great employees because of the time consuming/stressful Amazon integration projects. Most projects center around replacing Zappos systems with Amazon technology, the projects are always sold as great opportunities. But things never work out as promised. 2. Zappos headquarter's move from the suburbs of Henderson to old Downtown Las Vegas. Tony Hsieh came up with the idea to move the headquarters to Downtown Las Vegas. Since then every company event is downtown, talks about downtown or tries to force feed you into moving your whole life downtown. When you have a CEO that is solely focused on trying to sell you on moving buildings instead of figuring out company direction/strategy then you know the future cannot be good.

5.0
Apr 28, 2013
Recommend
CEO approval
Business Outlook

Pros

People are extremely friendly and genuinely wish to be happy at work. The company does put enormous effort into employee happiness and has some really interesting ideas in that space. Have made many excellent friends and had a lot of fun at work.

Cons

Las Vegas isn't the greatest place in the world. But with the "Downtown Project" coming up things might start to get interesting in this space!

3.0
Apr 24, 2013

Zappos Customer Loyalty Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company strives for good intentions; Core Values

Cons

Not applicable in this section

Viewing 619 - 621 of 679 Reviews

Glassdoor has 753 The Zappos Family reviews submitted anonymously by The Zappos Family employees. Read employee reviews and ratings on Glassdoor to decide if The Zappos Family is right for you.