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      The Zappos Family

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      The Zappos Family reviews

      2.8

      26% would recommend to a friend

      (679 total reviews)
      avatar

      Scott Schaefer

      31% approve of CEO

      7% positive business outlook

      Ratings by demographic groups

      The Zappos Family has an employee rating of 2.8 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Zappos Family employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      679 reviews
      5.0
      Oct 29, 2010

      Zappos.com really does deliver happiness!

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      it's a great place to work. they treat everyone with respect and fairness.

      Cons

      The only downside so far, and this is only a downside to some people, but the work environment is chaotic at times. Random dart gun wars coupled with random parades happening all the time means you have to know how to ignore distractions and focus on your work when a deadline looms. I've been able to adjust well, but some people wouldn't fit in well with that kind of culture.

      3.0
      Oct 18, 2010

      An "OK" place to work.

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Flexible schedule. - Telecommuting permitted. - Super happy management . - Free health insurance, dental insurance, vision insurance. - Free lunch provided daily. - Excellent outings with management. - Excellent parties.

      Cons

      - Excessively/fake super happy management. Too easy to see that it's just Kool-aid (all sugar and water; no content). It's frowned upon to stop drinking the Kool-aid. Drinking the Kool-aid felt mandatory. - Poor communication about projects and company direction between headquarters in Las Vegas and remote office in Shepherdsville.

      4.0
      Oct 4, 2010

      Great place to work

      Corporate operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      - friendly, fun and casual work atmosphere - phenomenal benefits package (fully paid by the company) - great employee discount - opportunities to get involved in different functions and areas within the company - optional skill-enhancement classes offered to all employees - (accounting, excel, powerpoint, etc)

      Cons

      - high-interrupt work environment - many changes executed rapidly without much forethought or planning - long hours - partying (drinking) with co-workers is not mandatory but expected nonetheless - a lot of those hired into top positions are there because they are CEO's friends not due to competence - average age of employee skews young (median age 31ish) - easy to disregard a potentially well-qualified employee due to "lack of culture fit"

      Viewing 667 - 669 of 679 Reviews
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      ReviewsThe Zappos Family reviews

      Glassdoor has 753 The Zappos Family reviews submitted anonymously by The Zappos Family employees. Read employee reviews and ratings on Glassdoor to decide if The Zappos Family is right for you.