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      The Zappos Family

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      The Zappos Family reviews

      2.8

      26% would recommend to a friend

      (679 total reviews)
      avatar

      Scott Schaefer

      31% approve of CEO

      7% positive business outlook

      Ratings by category

      3.3

      Work/Life balance

      3.1

      Diversity & inclusion

      3.0

      Compensation and benefits

      2.7

      Culture & values

      2.1

      Career opportunities

      1.9

      Senior management

      The Zappos Family has an employee rating of 2.8 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Zappos Family employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      679 reviews
      4.0
      Sep 8, 2010

      Great Place to Work for Some

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always a fun place. People enjoy working here and it shows. The company culture is second to none. A fast paced and innovative company to work for. Still have a ton of friends that still work there.

      Cons

      Upper management doesn't always recognize everyone fairly. It is a very merchandising-centric culture and they get all of the praise and recognition (highest paid). The culture does come at a cost and can be very distracting. Employees are beginning to be coddled too much and productivity suffers, but complaining about wages increases.

      4.0
      Sep 2, 2010

      Zappos is an awesome company but by no means perfect.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits like free health insurance, fun environment, lots of parties, there is always a parade or some fun event happening. The employees really do have a sense of comraderie and genuinely have fun at work. I don't dread going in everyday like I have at other jobs.

      Cons

      Zappos does not match 401k, my biggest complaint is that the pay is sub par especially if compared to similar companies. I have a bachelor's degree and previous experience in my position yet I can barely make ends meet and living alone is just a fantasy at this point. So much money is wasted on drinking and events. I could deal with less social events and more in my paycheck. It doesn't matter how great a company is if you can't afford a decent quality of life. I'm a single person with no children and not a ton of debt so I'm not asking for anything unreasonable.

      3.0
      May 13, 2010

      Some drawbacks despite the hype

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are friendly and fun. You get a social life overnight. Great teams.

      Cons

      Not happy place if you don't drink, go out at night and want to have a family. Not a children friendly place at all. (This is from someone with no significant other or kids). Senior management dates staff and you don't know who is currently "dating" who and who is friends with who from before Zappos. Next store neighbors, wives of neighbors and ex-gfs all work at Zappos.

      Viewing 670 - 672 of 679 Reviews
      Related searches: The Zappos Family jobs | The Zappos Family salaries | The Zappos Family benefits | The Zappos Family interviews
      ReviewsThe Zappos Family reviews

      Glassdoor has 753 The Zappos Family reviews submitted anonymously by The Zappos Family employees. Read employee reviews and ratings on Glassdoor to decide if The Zappos Family is right for you.