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The Zappos Family

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The Zappos Family reviews

2.7

23% would recommend to a friend

(679 total reviews)
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Scott Schaefer

25% approve of CEO

6% positive business outlook

The Zappos Family has an employee rating of 2.7 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Zappos Family employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

679 reviews
3.0
May 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Company is fully remote, provides stipend for internet, benefits are good 401k/Dental/Health/Vision ($75ish per check), vacation earning is around 5 hours per paycheck, everyone is super friendly, lay offs with severance/job search assistance, no call timers and there are specialty teams to move around and receive $0.75 raises (9 month duration).

Cons

Very liberal, female led, majority female company, Amazon owns the company, micro managed time metrics, no paid lunch, company culture is dying, they’ll lay off employees of 10+ years, 1 minute after call handle time, no more paid company events (employees have to take Unpaid Time Off to attend) for the “fun” ones, investors > employees.

Viewing 121 - 123 of 679 Reviews

Glassdoor has 753 The Zappos Family reviews submitted anonymously by The Zappos Family employees. Read employee reviews and ratings on Glassdoor to decide if The Zappos Family is right for you.