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The Zappos Family

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The Zappos Family reviews

2.7

23% would recommend to a friend

(679 total reviews)
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Scott Schaefer

25% approve of CEO

6% positive business outlook

The Zappos Family has an employee rating of 2.7 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Zappos Family employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

679 reviews
4.0
Apr 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice culture and overall nice employees and managers.

Cons

Being able to move throughout the company is all about “who you know” a lot of the leads and managers play favorites and even though the company promotes “work life balance” they did not accommodate you at all when you have life happens moment.

5.0
Apr 13, 2023

Hard to find better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and the benefits are obvious, but what sets this company apart is the ability to make changes. They listen to feedback and take action when it makes sense to do so.

Cons

Some people who work there can’t embrace the core value surrounding change. They can get stuck in the past or think any change that happens is a direct affliction upon them. When you work on a team you think about the team and not just yourself, but sadly some folks haven’t figured that out and make it hard for others to exist peacefully.

4.0
Apr 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Lovely employees and bosses Encouraging atmosphere Efficient training and communication Never on your own, access to help 24/7

Cons

No cons to present for my experience

Viewing 124 - 126 of 679 Reviews

Glassdoor has 753 The Zappos Family reviews submitted anonymously by The Zappos Family employees. Read employee reviews and ratings on Glassdoor to decide if The Zappos Family is right for you.