TheKey reviews

Prior to "The Key Standard" - change was inevitable. You could show up on Monday with a new title, and new manager, and report to a new executive. Pay increases were promised - especially following glowing reviews - but rescinded when the time came to secure that raise. Director level leadership used commission/bonus plans to justify these decisions. Corporate often made decisions for leadership swaps that were more convenient than intentional. This would include who was selected for Regional Management, the hiring and creating of positions then reducing them to expand regions - all in very short periods of time. Rather than interview or selecting qualified candidates - they would add more onto leaders plates - stretching them far too thin to be effective or present. This all came to a head when the company had a massive layoff. Without intentional planning for possible outcomes - the company rapidly hired and expanded - and due to a series of admitted investment failures- had to lay off large amounts of hardworking individuals. Middle management and local leadership often had to be the bearer of bad news for our executives' poor planning. There is a theme amongst individual contributors and frontline workers that our bosses are gatekeepers. But unfortunately, they have no keys.

Boy-oh-boy has it been a crazy ride since TheKey took over; Every week it's some new process or roll-out only to be changed completely or down away with the following week. This went on for months and month on end. It was like a BAD, BAD tennis match that didn't seem to end.