TherapyNotes reviews

4.0

77% would recommend to a friend

(105 total reviews)

Bradley S. Pliner

88% approve of CEO

73% positive business outlook

TherapyNotes has an employee rating of 4.0 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TherapyNotes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

105 reviews
1.0
Sep 27, 2023
Recommend
CEO approval
Business Outlook

Pros

the pros I can think of is that I met some cool friends.

Cons

WORST PLACE TO WORK AT. No, this is not just an angry employee, I am trying to save someone from having the worst experience of their lives. First they will entice you with the "bean bag room" and the DC and Marvel portraits. Make you feel like you can leave your other job because you'll have job security and support. So you say yeah, what the hell. Training comes around and you're in the room with your new friends (the only good part). The trainers are great. but that's only because they can't have a decision in what's to come. You go through product training, where you take an enticing test- Oh also the software is terrible so that's why the product training is long- Then you start to feel like I can do this, its not that bad hey at least there's free snacks. Next they will put you in your teams and you'll feel great, like okay if people can do this then maybe I can-WRONG. Just when you are feeling comfortable, they will decide it's too much for you WITHOUT EVEN ASKING, and all that talk about feedback and how we strive for an open communication environment, will just bite you in the butt cause they won't have any open communication to you when they decide to cut you after making you feel like your doing great.

5.0
Sep 25, 2023
Recommend
CEO approval
Business Outlook

Pros

TherapyNotes is a really fun place to work. The culture is awesome with free snacks and lunches, you're free to express yourself and everyone is so friendly and helpful. We feel like a family. The work is busy but manageable as long as you stay focused. Compared to other Sales jobs, the stress is lower since the software is such a valuable tool for the client so it makes our job a little easier but we still have to stay on top of our game and deal with frustrated customers. Overall, there is a really good work/life balance and I feel excited to come to work each day. The company also continues to grow.

Cons

There can be a lot of work/calls to get done in a small period of time but the team is always willing to lend a hand if needed.

3.0
Sep 24, 2023

Review…

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The office is beautiful and most other employees and management are nice. There are a decent amount of company events like parties, bbqs, potlucks. Appears to be a lot of room for growing and it’s encouraging to see a lot internal promotions. Free drinks and snacks. Arcade games, ping pong and other activities available during lunch time. A lot of “social” time both in office and on slack.

Cons

Benefits are not that good. They are advertised as free with no deductible when I started, however last year our plans started including a deductible that was never discussed until implemented. More PTO is needed. We have to wait 5 years for an increase in PTO from 15 to 20 days whereas a lot of tech companies have way more flexibility. Further, it seems internal promotions are mainly out of one department which can be discouraging for those not in that department. Salaries could also stand to be increased to be more competitive, but also to encourage employees to remain motivated to keep up with the demanding workload. Communication from dept to dept could be better.

Viewing 37 - 39 of 105 Reviews

Glassdoor has 106 TherapyNotes reviews submitted anonymously by TherapyNotes employees. Read employee reviews and ratings on Glassdoor to decide if TherapyNotes is right for you.