TherapyNotes reviews

VERY very shady. They claim they treat you like family...until they don't. Very very clique-y. As someone who was in one of the cliques I can tell you first hand that they do NOT care about you. They purposely hire more than they need just to keep maybe 3 people. They talk about you behind your back. The managers have been there since the beginning and if you don't pretend to like them and suck up to them, you'll be gone very soon. It's a shame because I had high hopes for this company as I loved the CEOs family. Unfortunately, they passed and it no longer feels warm in there. It feels robotic and chaotic. Most have no idea what they are doing, but if you do show promise they quickly make you a trainer or "mentor" and then you have to do your job and new employees jobs for no extra money. I hope you don't have a life outside of there because I saw someone get asked to quit because they wanted to make their AA meetings after work and couldn't stay passed their scheduled work shift. As a mental health company you would think they would show more empathy to an issue such as that. In the end, it's a company not a family. If you need a job and they hire you, work there, but don't expect it to be a job you can just do and go home. They involve you way more than you want to for no additional pay and you do it because if you give any pushback you will be fired. It also depends which manager you get. One of them who wasn't even mine was horrible. I watched people cry under her. It made me feel terrible for them. No one should feel like that at a place you spend more time in than your own home.

My time at TherapyNotes left me with a sense of disappointment and frustration. One of the major concerns was the lack of competitive pay and benefits in comparison to the current market standards. The compensation package provided by TherapyNotes fell short of meeting industry expectations, which created challenges in terms of financial stability and motivation. One of the major drawbacks I encountered was the ineffective communication from the CEO. Important updates and information were poorly relayed to the staff, leading to confusion and unnecessary anxiety. It became challenging to stay informed and aligned with the company's goals and direction. Moreover, the absence of a well-defined organizational structure was evident during my time at TherapyNotes. Roles and responsibilities were often unclear, leading to inefficiencies and a lack of accountability. The lack of structure impacted overall productivity and hindered collaboration among team members. Lastly, the overall work environment at TherapyNotes lacked the necessary elements to foster a sense of fulfillment and job satisfaction. While every workplace has its own challenges, the combination of uncompetitive compensation, call center like responsibilities, and limited career advancement made it difficult to envision a long-term commitment to the company.