TherapyNotes reviews

4.0

77% would recommend to a friend

(105 total reviews)

Bradley S. Pliner

88% approve of CEO

73% positive business outlook

TherapyNotes has an employee rating of 4.0 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TherapyNotes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

105 reviews
5.0
Mar 8, 2019
Recommend
CEO approval
Business Outlook

Pros

- A collaborative work environment with flexible work hours - Lovely, polite, and hard-working coworkers - Every supervisor I have had has been extremely helpful, has provided meaningful and useful feedback, and are always available if help is needed - Autonomy to complete tasks on your own schedule - Lots of employee benefits! We never run out of snacks and the company parties are lots of fun.

Cons

- The open-office concept makes it hard to hear on the phone at times

5.0
Mar 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Some of the kindest people i have ever met! good work life balance. it is a good place with kind people and a rewarding job. i feel like i truly help people and i like what i do each day.

Cons

Traffic light needed on Dresher Road, but i think Horsham is installing it

1.0
Feb 18, 2019

Caution!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of my coworkers were really nice

Cons

Finally someone has dared to write a negative review. I know of a bunch of people who’ve been fired from TherapyNotes, so I *highly* doubt the other negative reviews are all from one person. As of a few years ago, employees were covered 100% for health insurance, but there is no coverage for dependents or spouses. Coverage starts after THREE MONTHS. You are given two weeks of PTO to start, but you accrue one week every six months. Thus, technically, you can’t take PTO for the first six months. The number of holidays is on the very low end. Working from home wasn’t usually allowed. As for the rest, If you look at the unprofessional response to other negative reviews (and possibly this one after I post it), you can see what you’re dealing with. To be honest, I enjoyed the work I did at TherapyNotes, and there were some genuinely nice employees. There were also some snakes in the grass. The CEO is quick to fire people, with no warning. The office is “open concept,” but without any kind of professional design input. The desks are just lined up in rows. If I wanted to concentrate, people walking in my peripheral vision or having conversations was distracting. I didn’t see people working in the conference rooms; yes, they were available; but no, as a practical matter I think working in them would be silently frowned upon. They had a vague and unrealistic idea of what they wanted me to accomplish while I was there. Had I known the undisciplined way decisions and plans were made, I wouldn’t have taken the job. There are no restaurants within walking distance, so many people go to out to lunch or to grab takeout. The restaurants in the area are mediocre and expensive, in my opinion. Some of the folks working there are genuinely happy, but it’s not for everyone.

avatar
TherapyNotes Response
7y
"Finally someone has dared to write a negative review" - It's not like there are repercussions for writing an anonymous review, so I'm not sure what this reviewer means. I'm surprised they think our responses are unprofessional, they certainly don't mean to be. They are meant to clarify things for potential new hires who are reading the disgruntled review of someone who was fired for not working out. Plus we've had some duplicate reviews posted from the same person. For as long as we've offered health insurance we've covered 100% of the individual, but not dependents. This has never changed. There is a 60 day waiting period, after which you start on the first of the month. It's a reasonable and generous policy. We've considered including something for dependents in the future. We are extremely flexible with time off. We allow working from home quite frequently due to bad weather, if sick, or even to work around things like doctor's appointments or contractors coming to your house. We rarely turn down PTO requests, even during your first 6 months. I'm sorry if this reviewer felt uncomfortable asking for time off. Regarding sudden firings, we gave a lot of feedback to a person who was an expensive employee providing insufficient value to the company after 6 months of employment. (Probably this reviewer) This employee was nice person, and it was an unfortunate thing to have to do, but this was a carefully made decision made after consulting with many people on the team. We worked with this person for a couple weeks hoping to improve things, but ultimately it didn't work out. The CEO doesn't make sudden firing decisions without careful consideration. That couldn't be further from the truth. The open floor plan is not for everyone. Most people like it. No one is frowned upon for working in meeting rooms. That's why we have them. I'm not sure why that was this reviewer's impression and I hope someone didn't incorrectly give them that information. There are so many meeting rooms in our plans specifically so that we can allow for this. "They had a vague and unrealistic idea of what they wanted me to accomplish" - We don't micro-manage, particular a senior member of the team. YES - I totally agree that it would be great to have restaurants that are walking distance! We used to but sadly it closed. But we do have a few restaurants that we drive to regularly that are great, like MaGerk's which is only 5 minutes away. Anthony's Pizza is delicious. Best of luck to this reviewer's future endeavors. I'm sorry they felt it necessary to write this review.
Viewing 82 - 84 of 105 Reviews

Glassdoor has 106 TherapyNotes reviews submitted anonymously by TherapyNotes employees. Read employee reviews and ratings on Glassdoor to decide if TherapyNotes is right for you.