Does TherapyNotes pay their employees well?

According to anonymously submitted Glassdoor reviews, TherapyNotes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at TherapyNotes. This rating has been stable over the past 12 months.

How satisfied are employees working at TherapyNotes?

77% of TherapyNotes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TherapyNotes 4.0 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at TherapyNotes?

Customer Success Representative (11) , Customer Service Representative (10) , Customer Service Representative (CSR) (5) , Customer Success (5) , Customer Support Representative (4) , Sales Representative (4) , Software Developer (4) , Manager (3) , Employee (2) , Product Designer (2)

What are the pros of working at TherapyNotes according to real employee reviews?

"Management is diverse and for the most part you will be matched with your work style." ((in 8 reviews)); "Great work life balance" ((in 6 reviews)); "Honestly, this is the best work environment I have ever experienced." ((in 5 reviews)); "Frequent opportunities to socialize with colleagues outside of work (such as company happy hours, parties, and BBQs)" ((in 4 reviews)); "15 days PTO and 20 days PTO once you hit your 5 year anniversary" ((in 4 reviews))

What are the cons of working at TherapyNotes according to real employee reviews?

"They say the pay is competitive but it can be better." ((in 6 reviews)); "The salaries are nothing exciting, I would say on the lower end of the market, the benefits are also kind of eh...they only allow you to start contributing to the 401k after a YEAR of working there." ((in 4 reviews)); "Getting a fair raise is very difficult, even after a promotion" ((in 3 reviews)); "Once your good in success, you MUST get cross trained for NO EXTRA MONEY." ((in 2 reviews))

What are the top reviewed TherapyNotes locations?

Horsham , Willow Grove , Philadelphia , Denver , Bensalem , Doylestown

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TherapyNotes

TherapyNotes reviews

4.0

77% would recommend to a friend

(105 total reviews)

Bradley S. Pliner

88% approve of CEO

73% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Work/Life balance

4.0

Compensation and benefits

4.0

Career opportunities

3.8

Senior management

TherapyNotes has an employee rating of 4.0 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TherapyNotes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

105 reviews

1.0

Jan 9, 2026

Unprofessional Company- seek employment elsewhere

Product specialist

Recommend

CEO approval

Business Outlook

Pros

Most non-leadership people are qualified and good to work with.

Cons

The leadership is the worst I have ever encountered. Unprofessional, lack of communication abounds, out of touch with their employees, change for the sake of change, unqualified individuals seem to move up in the company.

5.0

Jul 24, 2025

Terrific place to work

Product designer

Recommend

CEO approval

Business Outlook

Pros

Fully remote. Good pay and PTO. Great coworkers and managers - no drama, no micromanaging. You're expected to do your job well and handle yourself and if you do everything's lovely. Reasonable workload, relatively low stress, plenty of support if overloaded. CEO has very high expectations on UI/UX quality and is heavily involved in design decisions, which can be good and bad, but it's a million times better than a CEO that doesn't care about design.

Cons

Nothing really notable. Pretty low 401k match.

3.0

Jul 18, 2025

Okay, but management is out of touch

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People are generally wanting to help No egos A lot of infrastructure and services are being overhauled or re-architected so there's an effort in gaining stability

Cons

Project management feels haphazard and confusing. Communication is a struggle - meetings get canceled, the people with knowledge are usually too busy to help, discussions can eat up a lot of time without getting to a resolution, outreach for help is sometimes unanswered. Management doesn't have a good handle on what work is being done or the people doing it in the IT department. Decisions are made at the top and then dictated without buy-in from the people doing the work or maintaining the systems. There's a lack of trust between leads, architects and managers and the regular engineers - agency and decision-making aren't shared. You have to log your time for every hour you worked, every day and submit a time sheet.

Viewing 7 - 9 of 105 Reviews

Jobs at TherapyNotes

Quality Assurance Engineer

Senior Software Developer

Senior Database Site Reliability Engineer

Senior Quality Assurance Engineer