Does TherapyNotes pay their employees well?

According to anonymously submitted Glassdoor reviews, TherapyNotes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at TherapyNotes. This rating has been stable over the past 12 months.

How satisfied are employees working at TherapyNotes?

77% of TherapyNotes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TherapyNotes 4.0 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at TherapyNotes?

Customer Success Representative (11) , Customer Service Representative (10) , Customer Service Representative (CSR) (5) , Customer Success (5) , Customer Support Representative (4) , Sales Representative (4) , Software Developer (4) , Manager (3) , Employee (2) , Product Designer (2)

What are the pros of working at TherapyNotes according to real employee reviews?

"Management is diverse and for the most part you will be matched with your work style." ((in 8 reviews)); "Great work life balance" ((in 6 reviews)); "Honestly, this is the best work environment I have ever experienced." ((in 5 reviews)); "Frequent opportunities to socialize with colleagues outside of work (such as company happy hours, parties, and BBQs)" ((in 4 reviews)); "15 days PTO and 20 days PTO once you hit your 5 year anniversary" ((in 4 reviews))

What are the cons of working at TherapyNotes according to real employee reviews?

"They say the pay is competitive but it can be better." ((in 6 reviews)); "The salaries are nothing exciting, I would say on the lower end of the market, the benefits are also kind of eh...they only allow you to start contributing to the 401k after a YEAR of working there." ((in 4 reviews)); "Getting a fair raise is very difficult, even after a promotion" ((in 3 reviews)); "Once your good in success, you MUST get cross trained for NO EXTRA MONEY." ((in 2 reviews))

What are the top reviewed TherapyNotes locations?

Horsham , Willow Grove , Philadelphia , Denver , Bensalem , Doylestown

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TherapyNotes

TherapyNotes reviews

4.0

77% would recommend to a friend

(105 total reviews)

Bradley S. Pliner

88% approve of CEO

73% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Work/Life balance

4.0

Compensation and benefits

4.0

Career opportunities

3.8

Senior management

TherapyNotes has an employee rating of 4.0 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TherapyNotes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

105 reviews

5.0

May 15, 2025

Great company to work for

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Flexible schedules, great environment, fair opportunities, promoting from within, friendly people.

Cons

No cons at the moment.

3.0

Apr 29, 2025

Amazing people, questionable management

Customer success representative

Recommend

CEO approval

Business Outlook

Pros

The work itself can be genuinely fulfilling, as you are working directly with mental health providers. Though you might occasionally deal with difficult customers, they are far from the norm. The customers were engaging, and I enjoyed supporting a product that felt meaningful. My day-to-day responsibilities helped me grow both professionally and personally. Overall, your coworkers are mostly laid-back, which aligns well with the modern tech startup culture the company is aiming to create. The recruiting team here has a knack for picking out the best, and I made lifelong friends during my time there.

Cons

The workload was intense and support uneven—some teams had no guidance, while others were micromanaged to the extreme. My colleagues and I frequently found ourselves handling workloads equivalent to that of four people. On top of that, we were often notified of significant software changes with almost no time to familiarize ourselves with them or adapt to the updates effectively. Promotion decisions felt erratic, based more on politics than performance or experience. Leadership often appeared to ignore inappropriate behavior in certain instances, while taking disciplinary actions or even terminating employees for comparatively minor infractions. Over time, a sense of favoritism becomes evident to anyone working there, and what initially feels like a close-knit community starts to resemble high school cliques.

5.0

Apr 10, 2025

Great Company and Culture

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

Great work life balance. Very positive environment with lots of opportunities to grow.

Cons

I have yet to encounter any cons.

Viewing 10 - 12 of 105 Reviews

Jobs at TherapyNotes

Quality Assurance Engineer

Senior Software Developer

Senior Quality Assurance Engineer

Senior Database Site Reliability Engineer