Does TherapyNotes pay their employees well?

According to anonymously submitted Glassdoor reviews, TherapyNotes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at TherapyNotes. This rating has been stable over the past 12 months.

How satisfied are employees working at TherapyNotes?

77% of TherapyNotes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TherapyNotes 4.0 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at TherapyNotes?

Customer Success Representative (11) , Customer Service Representative (10) , Customer Service Representative (CSR) (5) , Customer Success (5) , Customer Support Representative (4) , Sales Representative (4) , Software Developer (4) , Manager (3) , Employee (2) , Product Designer (2)

What are the pros of working at TherapyNotes according to real employee reviews?

"Management is diverse and for the most part you will be matched with your work style." ((in 7 reviews)); "Great work life balance" ((in 6 reviews)); "Honestly, this is the best work environment I have ever experienced." ((in 5 reviews)); "Hours are great, Benefits work perfectly for me, the people who work here are some of the most genuine people I have ever met." ((in 5 reviews)); "life balance with opportunities to work from home full" ((in 5 reviews))

What are the cons of working at TherapyNotes according to real employee reviews?

"They say the pay is competitive but it can be better." ((in 5 reviews)); "Once your good in success, you MUST get cross trained for NO EXTRA MONEY." ((in 2 reviews))

What are the top reviewed TherapyNotes locations?

Horsham , Willow Grove , Philadelphia , Denver , Bensalem , Doylestown

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TherapyNotes

TherapyNotes reviews

4.0

77% would recommend to a friend

(105 total reviews)

Bradley S. Pliner

88% approve of CEO

73% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Work/Life balance

4.0

Compensation and benefits

4.0

Career opportunities

3.8

Senior management

TherapyNotes has an employee rating of 4.0 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TherapyNotes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

105 reviews

2.0

Sep 3, 2024

Unfortunate Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work and small company.

Cons

Executive leadership is hindering the growth of the company.

TherapyNotes Response

The team size grows every year, and grew by 50% in the past year. Any suggestions how we can grow faster would be welcome.

5.0

Aug 25, 2024

Great place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

A great environment overall. Support peers and managers. Inclusive environment of smart and hardworking individuals all coming together to help make the company better! Managers are willing to work with you and see you as a human not a number.

Cons

The only con is some customers are not nice but that will happen anywhere and does not reflect upon TherapyNotes as a company.

5.0

Jul 25, 2024

Lovely Place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Snacks and Drink provided with the occasional food trucks. -Feel as one of the team members. From supervisors up to the CEO. -Willing to work with you regarding scheduling and flexibility for those who have kids. -Hybrid work schedule. -Extensive onboarding training that has you feeling confident once you are taking call solo. -Plenty of benefits to cover all that may come in life. -Awesome PTO policies. -Major holidays are paid time off to spend time with your family. -Very welcoming to LGBTQIA+ (I do not feel I need to hide my true self). -Work supplies are provided. -Great IT team for all PC issues that may occur. - Supervisors are helpful and quick to respond when needed. -Clean and well-kept work environment. -Area around the building is clean and properly maintained. -Managers and Supervisors have your back with unruly customers.

Cons

-Due to the nature of the job, you will come across some unruly customers. -Hotel seating in office which can lead to different desks daily. (I like to have my desk decorated)

Viewing 16 - 18 of 105 Reviews

Jobs at TherapyNotes

Quality Assurance Engineer

Senior Software Developer

Senior Database Site Reliability Engineer

Senior Quality Assurance Engineer