Does Thompson Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Thompson Hospitality employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Thompson Hospitality. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Thompson Hospitality?

47% of Thompson Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thompson Hospitality 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Thompson Hospitality?

Manager (7) , Bartender (6) , Server/Waiter (6) , General Manager (5) , Supervisor (5) , Cashier (4) , Executive Chef (4) , Server (4) , Accountant (3) , Host (3) , Restaurant Manager (3) , Server/Waitress (3) , Shift Supervisor (3) , Anonymous (2) , Assistant General Manager (2)

What are the pros of working at Thompson Hospitality according to real employee reviews?

"The pay was decent for someone just starting out in the work field" ((in 11 reviews)); "Good benefits and willing to help you with problems" ((in 10 reviews)); "The people are great and fun together" ((in 9 reviews)); "Great coworkers." ((in 5 reviews)); "Good money on weekend nights" ((in 5 reviews))

What are the cons of working at Thompson Hospitality according to real employee reviews?

"No training." ((in 13 reviews)); "Our managers are extremely disrespectful and toxic, and they are very abusive and rude, especially toward us employees." ((in 11 reviews)); "NO work Life Balance expect you to work all the time to please the client." ((in 10 reviews)); "Upper management and Directors treat employees poorly." ((in 7 reviews)); "Terrible leadership." ((in 7 reviews))

What are the top reviewed Thompson Hospitality locations?

Reston , Washington , Charlottesville , Baltimore , Norfolk , Tuskegee , Richmond , Austin , Itta Bena , Nashville , Bowie , Arlington , Raleigh , Columbus , Lincoln University , Auburn , Huntsville , Madison , Talladega , Hampden Sydney , Hampton , Virginia Beach , Ashburn , Fairfax , Herndon , Lovettsville , Sterling , New York , Syracuse , San Antonio

Thompson Hospitality reviews

3.2

47% would recommend to a friend

(234 total reviews)

Warren Thompson

61% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (234 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Thompson Hospitality has an employee rating of 3.2 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

234 reviews

1.0

Jan 3, 2017

What a shame

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

... Can't think of anything.

Cons

No work life balance...like none at all. It is expected to work at all hours, everyday of the week with no comp time as a salaried employee. Upper management sees you as a work horses not as a person and they have no respect for you. HR is a joke. Turn over is the worst I have every seen; even in food service. The health insurance is overpriced and crap. Run for the hills!!

Thompson Hospitality Response

9y

Thank you for taking the time to provide us with your feedback. We are committed to creating a comfortable, positive and collaborative working environment for all associates. As the company grows, we continue to find ways to enhance our comp and benefits program. Please email us at hrdept@thompsonhospitality.com

1.0

Dec 26, 2016

Horrible

Board director

Recommend

CEO approval

Business Outlook

Pros

My employees were great! I miss them even to this day.

Cons

-No work life balance. I started on a Monday and 14 days later I got 1 day off. The longest stretch of work was 30 days straight with no day off. No lie, you can go and ask any of my employees and they will let you know how much I was required to work. I had to open and close. The VP and District Manager had no cares about your life as long as they didn't have to come and help open the account. The turn over is high among the hourly and salaried. All salaried that opened the account quit after I left. And the turn over continues. My parents came to visit me 1 weekend and I wasn't even allowed to take time off to have dinner with them! Just 1 dinner. -Payroll can't get anything correct. It took 3 months to get my 1st pay check which was wrong. I was constantly on the phone with payroll about my employees paychecks.

1.0

Jun 3, 2016

From Horrible to Worst

Director level

Recommend

CEO approval

Business Outlook

Pros

None. From Reston to DC. Not one pro. Including the new fake ratings that are coming from Reston to balance the authentic negative reviews. Along with the response they give back to the reviews.

Cons

Minority Own, and I am a minority myself. No leadership. No Protocol No Benefits No knowledge of facilities management Weak COO Weak Home Office

Thompson Hospitality Response

9y

Thank you for your feedback. We take all of the feedback provided to us into consider and look for opportunities to improve. As a Minority owned firm, we strive to provide an environment were employees feel valued and empowered. To this end, we are constantly working to train our Managers and Leaders to care for our employees and our clients. Thank you again for feedback.

Viewing 7 - 9 of 234 Reviews

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