Thrive Market reviews

The Member Services department is super micromanaged. We get in trouble for leaving our desk to use the bathroom. It's gone as far as supervisors following specialists to the kitchen to ask us if we're on our break or even to tell us we're not supposed to be there. I understand the need for rules, but this sort of stuff is unspoken. You should trust me to be an adult. We receive grades for our work which aren't always clear and the criteria aren't written anywhere for us to (easily) reference all the time. Most of the time my supervisor can't even tell me why I got the grade I did, which is an issue for me because this affects my bonus' and I can get written up for bad scores. The onboarding process was so exciting because this seemed like such a cool and refreshing company. I was also told its super easy to grow here (also not very true) Unfortunately the pay is not worth the strife and I will be leaving as soon as I find something else.

- While this is the best job I've ever had, there is definitely some strange tension between corporate and member services. The management on that team needs some serious restructuring. As mentioned on the other reviews, many of the MS folks don't feel comfortable asking questions or talking to people in other departments. - Almost all top-level management are males... - Salary could be more competitive