Is Thriveworks a good company to work for?

Thriveworks has an overall rating of 3.1 out of 5, based on over 553 reviews left anonymously by employees. This rating has been stable over the past 12 months. 46% of employees would recommend working at Thriveworks to a friend and 53% have a positive outlook for the business. The best reviews about Thriveworks have been left by employees working as Mental Health Counselor , Counselor and Licensed Clinical Social Worker LCSW .

Does Thriveworks pay their employees well?

According to anonymously submitted Glassdoor reviews, Thriveworks employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Thriveworks. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Thriveworks?

46% of Thriveworks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thriveworks 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Thriveworks?

Therapist (60) , Clinician (33) , Mental Health Clinician (28) , Recruiter (18) , Client Enrollment Specialist (13) , Counselor (12) , Mental Health Therapist (12) , Customer Service Representative (10) , Licensed Clinical Social Worker LCSW (10) , Mental Health Counselor (10) , Psychotherapist (10) , Licensed Professional Counselor (8) , Enrollment Specialist (6) , LPC Therapist (6) , Licensed Therapist (6)

What are the pros of working at Thriveworks according to real employee reviews?

"Work from home Changed intake policy to be fully paid intake sessions Flexible schedule Full time is 25 hours Don’t have to do billing in anyway Great costumer service, clients can contact them and reschedule and they reach out Supervisor is easily accessible" ((in 20 reviews)); "Flexible schedule; great support; ability to work from home" ((in 20 reviews)); "Good benefits" ((in 19 reviews)); "The team was great and I liked the work I was doing." ((in 14 reviews)); "Good work environment and culture." ((in 13 reviews))

What are the cons of working at Thriveworks according to real employee reviews?

"Poor management" ((in 13 reviews)); "HR is fully aware of abusive leadership and do nothing to address it." ((in 11 reviews)); "Sometimes communication can be misconstrued but that’s normal anywhere." ((in 9 reviews)); "No bonuses or incentives for hitting number and over achieving." ((in 7 reviews)); "The training is also ridiculous." ((in 7 reviews))

What are employees saying about Thriveworks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Thriveworks layoffs and their outlook for job security at Thriveworks in 2026.

What are the top reviewed Thriveworks locations?

Lynchburg , Boston , Atlanta , Richmond , Virginia Beach , Fredericksburg , Philadelphia , Austin , Charlotte , Alexandria , Houston , Greenville , New York , Raleigh , Jacksonville , Dallas , Orlando , Chicago , Charlottesville , Columbus , Los Angeles , Colorado Springs , Media , Baltimore , Tampa , Quincy , Blacksburg , Midlothian , Roanoke , Newport News

Thriveworks reviews

3.1

46% would recommend to a friend

(525 total reviews)

Dan Frogel

54% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

2.8

Compensation and benefits

Thriveworks has an employee rating of 3.1 out of 5 stars, based on 525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thriveworks employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

525 reviews

2.0

Aug 6, 2022

Don’t risk your reputation or livelihood.

Clinician

Recommend

CEO approval

Business Outlook

Pros

Flexibility, autonomy, and fantastic clients.

Cons

Pay close attention to the job titles of those that leave 4 and 5 star reviews—almost all of them are written by Senior staff or Anonymous employees, and are typically written after a string of (honest) reviews with 1 or 2 stars. The clinician reviews speak for themselves. The compensation is so low that it is unsustainable, expectation to learn EHR with no live training or compensation for time spent, a complete lack of transparency, poor communication between departments. They falsely advertise benefits, being a W2 employer, etc. It is so misleading it’s sickening.

Thriveworks Response

3y

Hello! Thank you for taking the time to share you feedback. We value every review here and discuss them to see where we can do better! I would like to clarify a few things you bring up and would be happy to schedule a follow-up call with our HR team to ensure you have the most current information on our team. You can reach out to us at hr@thriveworks.com or schedule time in our office hours. We're here to help! Clinicians at Thriveworks are all W-2 employees and are eligible for benefits when working (on average) more than 25 hours per week. All new clinicians are paid for their time in our recently updated onboarding training, which includes several hours of live training on our EHR. In addition, a team is available to our current clinicians for live EHR assistance every weekday. That said, we're always working to improve. I hope you'll come to our next quarterly Town Hall (clinicians receive an hour of PTO for attending) for updates on our benefits improvement process, product roadmap, and more. - Marie, Thriveworks HR

2.0

Nov 15, 2021

You’re a number

Mental health therapist

Recommend

CEO approval

Business Outlook

Pros

Autonomous work Flexibility with schedule Lots of telehealth work available

Cons

Lack support for clinicians No communication between support and clinical staff Non competitive pay Difficult to achieve bonuses Not able to take more than a week off without risking loss of insurance for a month Lack of consistency

4.0

Apr 27, 2021

Good place to work

Licensed therapist

Recommend

CEO approval

Business Outlook

Pros

They fully credential you, get you liability insurance, get clients for you, offer supervision, and have people behind the scenes to support you. You can choose to accept new clients or stop taking intakes when you are ready. Once you are acclimated, you pretty much feel like you are working in any private practice setting. EHR is easy to use. Clients are fairly diverse so you get to work with a range of needs and gain valuable experience. PTO and other benefits are offered which may not be available at other practices. People (co-workers) are friendly. Cozy office set-up. Flexibility with doing in-person or telehealth sessions. Lots to like.

Cons

Communication / responsiveness in-house sucks sometimes. The behind-the-scenes corporate structure feeds into this by giving admins WAY too much to do. If you email someone on a Monday morning, you may hear back that afternoon or you may hear back at 10 p.m. on Friday night. It's fee-for-service work even with the benefits, so you can take the day off whenever you want, but if you don't have the PTO for it you won't get paid.

Viewing 19 - 21 of 525 Reviews

Jobs at Thriveworks

Account Manager - Remote

Atlanta, GA

View job

Head of Engineering - Remote

Licensed Psychologist - Fee For Service

Licensed Talk Therapist - Fee For Service

Clinical Social Worker - Fee For Service

Thriveworks

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Don’t risk your reputation or livelihood.

You’re a number

Good place to work

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