TimelyCare reviews

Thank you for sharing your experience. After looking into the details, we were unable to find any record of the specific incidents described; however, we encourage all team members to share their perspectives as your feedback matters. We are grateful for the contributions you made as a Care Coordinator, and we acknowledge the concerns you highlighted regarding fairness, favoritism, and appreciation. Valuing the dedication of our team members is a priority for us, and insights like yours guide us as we continue to refine our processes. Our commitment to strengthening how we acknowledge and support our team members remains strong. We continue to focus on increasing transparency, ensuring consistency, and fostering equitable pathways for growth where every individual feels valued and aligned with our mission. Thank you again for the work you contributed during your time here. We wish you nothing but success moving forward.

We are truly sorry to hear this has been your experience. We know it can be discouraging when communication or connection falls short, and we take this feedback seriously. This perspective underscores important areas for continuous growth and we recognize the need of strengthening alignment, enhancing communication, and creating more consistent processes to better support our teams. Your recognition of the incredible team members who embody our mission, values, and support one another every day, represents the heart of TimelyCare. As we continue investing in initiatives, our Leadership team remains focused on strengthening transparency, and improving engagement across all levels of our organization. We deeply value the unique perspectives and experiences that each team member brings, including those shaped by race, ethnicity, background and identity. Performance evaluations are based on measurable outcomes and consistent criteria with calibration checks and oversight to ensure fairness and equity for all team members. We recognize there is always room to improve, and we remain committed to listening, acting on feedback, and strengthening trust across the organization, as we continue to embed these values in all that we do. Transparency and trust guide everything we do, and we believe that every conversation is an opportunity to listen, understand, and grow together. Your perspective is important to us and we truly value hearing your experiences. For confidential thoughts and feedback, we invite you to connect with us at feedback@timelycare.com.