TimelyCare reviews

The last review is especially astonishing. If you talk to most lower level employees, they would admit to how damaging working here has been for our mental health (the irony). These are good employees with long term experience in the industry and I can honestly say this is the most toxic job I’ve had in my career. People are dropping like flies. Top employees are leaving because they are fed up. If the job market wasn’t so bad right now, most people would be gone. Big name institutions are leaving because TimelyCare has been taking advantage of the huge profit margins from their inflexible pricing structures for years. New products are sold before they’ve been developed because profits are more important than ensuring quality. Notice how all the “5 star reviews” point to “how great the leadership team is”. A little suspicious, right? If you enjoy overworking, micromanagement, unrealistic expectations, and working in a space where everyone is scared to speak up, then this is the place for you! This leadership team talks about accountability all the time and rather than taking accountability themselves, they have meetings to delete the honest reviews left here, shift blame onto others, claim they always strive to improve company culture so the public optics are less bad, but ultimately do nothing to make change and support their employees.

Leadership is insecure and spiraling. At a leadership offsite where a new vision was being revealed for the first time, the CEO asked for feedback. The request seemed genuine. It felt like a safe space. Someone brave (not me) raised their hand and respectfully asked how the new strategy would affect our current priorities, because we sometimes feel spread thin as it is. Did the CEO accept the feedback he asked for? Absolutely not. Instead he fired back “Are you calling me unreasonable?!” Then proceeded to tell us that he will not take his foot off the gas and anyone who complains does not belong here. He could not accept anything but positive feedback. The essence of toxic positivity, as so many of these reviews have mentioned. Guess how many other people spoke up and gave feedback that day? Zero. It was at that moment I knew that I did not belong there.