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      TimelyCare

      Engaged Employer

      TimelyCare reviews

      2.9

      44% would recommend to a friend

      (138 total reviews)
      avatar

      Luke Hejl

      45% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      138 reviews
      1.0
      Jan 20, 2026

      Toxic Positivity

      Marketing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The two pros are the people, not including VP level and higher, and the services provided to the communities served by the care teams. A majority of the people doing all the work at TimelyCare are intelligent, passionate, and a delight to work with. Across almost every team the staff are highly motivated by the desire to be best in class in their respective areas and provide best in class services to diverse higher ed communities.

      Cons

      The "exec/leadership" team. Period. That is the con. That con has led to a mass exodus of a majority of the best and brightest talent and an inexplicable riddle for the exec team as to why. You! It's you! The call is coming from inside the board meeting! Many reviews recently have highlighted unrealistic goals, a disregard for work/life balance, a stated mental health mission while simultaneously destroying the mental health of employees, a retaliatory feedback loop, and a roadmap that is about as easy to navigate as the routes on ice road truckers. I could absolutely call out specific issues and people, however I believe there is one in particular that sums up the environment perfectly. While preaching accountability, dedication, and transparency those same ideals are not applied to themselves. Executive retreats where execs are unreachable on the CEO's boat are the norm while they are complaining staff aren't working hard enough during all hands. C-suite execs who have not come close to achieving goals in years are safe while hardworking staff screaming for support and clarity are terminated or quit in despair. This is a bleak landscape im painting and it is actually very bleak. The cherry on top of this particular sundae is the toxic positivity spewing from the kool-aid stained mouths of the "leaders" about the mission and how great it is to be a part of something so positive to the mental health of so many while actively destroying the mental health of the people who wanted to be there to do exactly that and cannot continue anymore.

      avatar
      TimelyCare Response
      5mo
      Thank you for sharing this feedback. The concerns raised here, particularly regarding leadership, accountability, and employee well-being, are serious and not taken lightly. While we won’t address specific claims in a public forum, reviews like this are read in full, discussed with senior leadership, and considered alongside other employee feedback.
      2.0
      Dec 7, 2025

      One of the Most Miserable Companies I've Ever Worked For

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only saving grace here is the people I got to work alongside. Despite everything, I met some truly wonderful and talented individuals, but even that couldn't make up for how awful working here has been.

      Cons

      - TimelyCare is one of the most oppressive and harmful places I have ever experienced. Employees are constantly abused, overworked, and exploited. - The culture glorifies extreme hours and pushing past your limits, while actual efficiency and results are ignored and unrewarded. - Talented employees are overlooked because the company obsesses over metrics, completely disregarding anything that cannot be measured. - Managers are hostile, demanding, and cruel. They harass staff, bully people into meeting impossible demands, and treat employees like personal servants. - Work-life balance does not exist. Long hours and unbearable workloads leave no time for anything outside of work. - TimelyCare has been one of the worst places I have ever worked. Applying here was a huge mistake, and the experience has been both exhausting and demoralizing.

      avatar
      TimelyCare Response
      6mo
      We encourage all team members past and present to share their genuine experiences, as this helps us continue to learn and improve. We appreciate you sharing insight into your experience here at TimelyCare. Although we found no record of the specific incidents referenced, we take concerns about workload expectations, management interactions, and employee well-being very seriously. Your feedback confirms how important it is that we keep investing in our culture, staying true to our core values and making sure every team member feels recognized, empowered, and supported. We have focused on refining our approach to performance metrics and expanding initiatives that promote well-being and sustainable work practices. We remain committed to fostering a workplace where expectations are transparent and manageable, where people feel valued and supported through consistent leadership communication, and where health and balance are prioritized. We wish you all the best moving forward.
      1.0
      Nov 25, 2025

      Effort and skill ignored while metrics rule

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had the chance to work alongside some genuinely great people who made the experience somewhat bearable.

      Cons

      - The company praises long hours over actual results, ignoring those who get work done efficiently. - Talented employees are routinely overlooked despite their contributions and the help they provide to others. - Hard work and real skill are barely recognized, while the focus remains on tracking meaningless metrics. - The constant obsession with numbers instead of meaningful achievement creates frustration and leaves capable employees feeling undervalued.

      avatar
      TimelyCare Response
      7mo
      Thank you for taking the time to share your feedback\ We encourage all team members to share their genuine experiences, and your input is valuable as we continue striving to enhance our culture. We’re grateful for the contributions you made during your time at TimelyCare and are glad to hear that you had positive experiences with colleagues. Our mission-driven, collaborative team is one of the qualities we are most proud of. The balance between meaningful work and metrics, and ensuring that talent is acknowledged and recognized are important. Leadership continues to evaluate how we measure performance in ways that honor both outcomes and the people behind them. Our ongoing efforts include refining our performance frameworks, expanding opportunities for meaningful feedback, and ensuring that our core values are reflected in everything we do. We wish you all the best moving forward and appreciate the time you spent contributing to our mission of improving the health and wellbeing of campus communities.
      Viewing 10 - 12 of 138 Reviews
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      ReviewsTimelyCare reviews

      Glassdoor has 161 TimelyCare reviews submitted anonymously by TimelyCare employees. Read employee reviews and ratings on Glassdoor to decide if TimelyCare is right for you.