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      TimelyCare

      Engaged Employer

      TimelyCare reviews

      2.9

      44% would recommend to a friend

      (138 total reviews)
      avatar

      Luke Hejl

      45% approve of CEO

      44% positive business outlook

      Ratings by category

      3.2

      Work/Life balance

      3.1

      Culture & values

      3.1

      Diversity & inclusion

      3.0

      Senior management

      3.0

      Compensation and benefits

      2.9

      Career opportunities

      TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      138 reviews
      2.0
      Jan 26, 2026

      Mission-driven messaging with sales-first execution

      Business development representative (bdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Clear mission and exposure to healthcare partnerships.

      Cons

      The role places heavy emphasis on outbound volume without adequate consideration for market readiness or lead quality. Targets are aggressive, scripts change frequently, and feedback focuses almost entirely on numbers. Support is limited once goals are assigned, which makes it difficult to improve strategically. The pressure to perform overshadows collaboration and long-term relationship building.

      4.0
      Nov 7, 2025

      Smart people, good energy, and a company that mostly gets it right

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you’re looking for a place where the people are genuinely smart, kind, and mission-driven, TimelyCare is hard to beat. The work can move fast, but you’re surrounded by teammates who know what they’re doing and actually care. It’s a culture where collaboration isn’t just a buzzword. People really show up for each other. Pay and benefits are solid, and leadership deserves credit for being transparent about it. Raises happen automatically every year (no games or awkward negotiations), and bonuses are clear and fair. When the company hits over 100% of its goals for example, employees actually get rewarded for it. Not every company does that. There’s a healthy mix of purpose and practicality here. They know you can’t have a mission without also keeping the lights on.

      Cons

      The tracking software is the biggest miss. For some roles it makes sense, but measuring hours instead of outcomes doesn’t fit a place full of high performers. It can end up rewarding busywork and punishing efficiency. The focus should really be on results, not time spent staring at a screen. The CEO recently started doing skip-level meetings, which was a nice effort to connect with employees. It felt a little formal, but it’s still great to see that kind of access at lower levels, most companies don’t even try. Next time, it’d be great if those chats were more conversational and gave people a chance to share their ideas or passions.

      avatar
      TimelyCare Response
      8mo
      We appreciate you taking the time to share your perspective and for being part of our TimelyCare team. It is wonderful to hear that you have experienced our collaborative, mission-driven culture and feel supported by transparent communication and leadership practices. We are grateful to know that our sense of purpose and teamwork we strive for each day resonates. Thank you as well for your thoughtful feedback regarding tracking and measurement. Insights like yours help us continuously refine our processes to ensure we are empowering high-performing teams and maintaining an environment built on trust, outcomes, and impact. We encourage you to continue sharing your ideas through our People & Culture team, internal feedback channels, or surveys. Your voice truly matters as we continue evolving our culture and ensuring a meaningful, engaging experience for all team members.
      3.0
      May 2, 2024

      Growth Opportunities

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly and healthy culture. Nice to work for a company that truly makes a difference in people’s lives. Unlimited PTO and fully remote. Great work to life balance.

      Cons

      Inconsistent comp plan. Bad reviews from students online. Do not invest in their SDRs or acknowledge them. Little to no growth opportunities.

      avatar
      TimelyCare Response
      2y
      Thank you for your input! We value each and every one of our employees and our people truly make TimelyCare a special place to be. As we focus on empowering students, educators, and staff to be well and thrive in all aspects of their lives, we prioritize this for our employees. We acknowledge that every organization has room for improvement, which is why we ask our team members regularly for input. Our continued focus is on opportunities for growth for our employees and we wish you the best in your future endeavors!
      Viewing 61 - 63 of 138 Reviews
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      ReviewsTimelyCare reviews

      Glassdoor has 161 TimelyCare reviews submitted anonymously by TimelyCare employees. Read employee reviews and ratings on Glassdoor to decide if TimelyCare is right for you.