Does TimelyCare pay their employees well?

According to anonymously submitted Glassdoor reviews, TimelyCare employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TimelyCare. This rating has decreased by 23% over the last 12 months.

How satisfied are employees working at TimelyCare?

44% of TimelyCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TimelyCare 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at TimelyCare?

Therapist (9) , Sales (6) , Manager (4) , Sales Representative (4) , Account Executive (3) , Anonymous Employee (3) , Business Development Representative (BDR) (3) , Director (3) , Marketing Specialist (3) , Mental Health Therapist (3) , Business Development Representative (2) , Care Coordinator (2) , Customer Support Representative (2) , Intern (2) , Physician (2)

What are the pros of working at TimelyCare according to real employee reviews?

"The culture is both supportive and ambitious." ((in 20 reviews)); "I had the chance to work alongside some genuinely great people who made the experience somewhat bearable." ((in 18 reviews)); "Supportive leadership with high expectation drive you to become better" ((in 17 reviews)); "Fantastic team: as mentioned above, there is a company" ((in 6 reviews)); "Growth opportunities" ((in 5 reviews))

What are the cons of working at TimelyCare according to real employee reviews?

"Roles are undefined, expectations are vague, communication is awful, and management didn't know how to lead employees." ((in 5 reviews)); "Managers are hostile, demanding, and cruel." ((in 4 reviews)); "low pay and no pay raises until a yr." ((in 3 reviews)); "No benefits as contractor" ((in 3 reviews)); "The workload and pressure make it nearly impossible to actually take time off, and the high turnover conveniently means the company doesn’t have to pay out unused PTO when employees leave." ((in 3 reviews))

What are employees saying about TimelyCare layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TimelyCare layoffs and their outlook for job security at TimelyCare in 2026.

What are the top reviewed TimelyCare locations?

Fort Worth , Dallas-Fort Worth , Dallas , New York , Austin , Texas City , Philadelphia , Chicago , Washington , Durham , Greensboro , Abilene , Marion , Charleston , Memphis , Columbus , Las Vegas , Penn , Atlanta , Columbus

TimelyCare reviews

2.9

44% would recommend to a friend

(138 total reviews)

Luke Hejl

45% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (138 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

138 reviews

5.0

Sep 12, 2022

Best company with an unbelievable & unheard of culture and support

Healthcare talent acquisition lead

Recommend

CEO approval

Business Outlook

Pros

I have been an employee at TimelyMD for a year now; however, I have been in the professional world for 20 years. TimelyMD is truly a family environment, not just a work an environment. The care and concern for our (employees) mental health and wellbeing is unheard of. Having an "off" day, having family issues, a family or friend pass away- take the day to focus on yourself and work will continue the next day or when you're able. I have never heard of any other company who focuses so well on the culture, serves out the mission daily and wants their employees to feel their very best. Family comes before work and at all times. What other company states this as their priority and truly fulfills their statement? Very few, if any. To be honest, I feel like I am living in a dream job where every promise made is fulfilled and our Executive fully initiates, supports each and every one.

Cons

I wish that we could physically see one another more often but TimelyMD does an amazing job in bringing us together several times throughout the year. And while all virtual, our weekly company huddle brings us all together, just like we are in person. My con is for selfish reasons because I love our company and people so much!

TimelyCare Response

3y

We are so happy to hear about your positive experience working at TimelyCare! Valuing our employees is truly an importance and we appreciate your thorough feedback!

5.0

Sep 4, 2022

Great company to work, lots of growth, CS department needs more help.

Customer support

Recommend

CEO approval

Business Outlook

Pros

Great company to work for with amazing culture. Plenty of growth opportunities within the company. Celebrates employees, team oriented. Unlimited PTO. *Big Perk*

Cons

Customer Service department is stressed out. They need more help. At the rate of onboarding new schools, there needs to be an equivalent amount of help in the CS department, as well as with available TN providers.

TimelyCare Response

3y

Thank you for providing feedback on your experience and your perspective! At TimelyMD we continue to emphasize growth and efficiencies while focusing on providing better, more efficient care for our students. This year we have been able to increase the size of our Care Coordination Team, so as we have requests and referrals come into Support, we now have team members experienced in Case Management who are able to provide true white glove service to our members and students to guide them to the care they need. We are growing rapidly, and it has been great to see that even as we add more team members here at TimelyMD, we continue to hold onto (and strengthen) the culture that is so special and important to who we are and what we do! As we wrap up 2022 and head into 2023, we will continue to focus our hiring efforts and ensure we are prioritizing team growth for each department.

5.0

Jul 16, 2022

Great pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No problem getting clients Remote work

Cons

No cons for me. I’d work here again

TimelyCare Response

3y

We appreciate your feedback and we are happy to hear about your positive experience working at TimelyMD! We wish you the best in your future endeavors!

Viewing 121 - 123 of 138 Reviews

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Jobs at TimelyCare

Senior Graphic Designer

Administrative Assistant

Strategy and Operations Intern

Sales Operations Manager

TimelyCare

TimelyCare reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Best company with an unbelievable & unheard of culture and support

Great company to work, lots of growth, CS department needs more help.

Great pay

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Jobs at TimelyCare