Tivity Health reviews

While it is true that many colleagues at Tivity Health use the acronym MSU (Making Stuff Up), your interpretation is incorrect. There is a difference between “Making Stuff Up” and “Assuming” – and when we say MSU, we’re talking about making assumptions. We expect our colleagues to be honest and to always seek to understand before making any assumptions. We are sorry to hear you feel offended by this phrase, and hope we’ve helped to clarify its usage. We’re also disappointed that as a current colleague, you do not have any “Pros” to share. We encourage you to communicate with us so we can help you work through any concerns or challenges you’re experiencing. As you are aware, our CEO has distributed his mobile number to every single colleague in the organization as a means to establish a culture of transparency and open communication. Please feel free to reach out to him.

Thank you for taking the time to share your feedback. We agree that our colleagues are dedicated individuals who work hard and are second-to-none in terms of their commitment to our customers and knowledge of the business. We are disappointed to hear about your negative experience as a current colleague, and hope that you’ll reconsider your outlook. In regard to some of the “Cons” you mention – Yes, our culture has changed; it’s become faster-paced and more collaborative, and there is a lot of work to be done to stay competitive in today’s marketplace. Yes – We’re proud to be able to offer bonuses as a reward for hard work, and we believe that these rewards recognize the success of both the company and our colleagues. That said, most colleagues would agree that paying taxes on bonuses received is better than having no bonuses at all, as previous to many of our organizational and cultural changes, there were little to no bonuses paid out for many years due to poor performance. Yes – We’ve brought new colleagues on board, and we’re also promoting from within—check out our recent promotions list in our recent internal newsletter! Furthermore, we’ve been hosting professional development sessions to help our colleagues expand their roles and grow, whether that’s here at Tivity Health or someplace else. Rounding out a team to align with key strategic imperatives is the responsibility of the CEO, and the current solid performance in all areas – (i.e: more investments into our current business in this current year than in any single year prior; growth in membership and new customer win backs; customer renewals; stock price) speaks volumes to the quality of our team and the investments being made to secure a solid future for the company. And yes – we’ve experienced change, and all companies do. Purposeful change is necessary to move our business forward and continue to provide value to our customers, members, and colleagues. We appreciate you taking the time to share your thoughts and advice, and assure you that we’re deeply committed to our colleagues, customers, members and most of all, our culture which is the driving force to our success.