Tivity Health reviews

We truly appreciate your taking the time to provide feedback. As a colleague, I agree there have been lots of changes and for many good reasons. We are now obsessed about our members and customers and about improving our products and services with their input. And, Donato has definitely brought new life into the business, installing a transformational leadership culture that continues to bear fruit. We hear loud and clear your feedback about taking time to listen (seek first to understand), coaching (Situational Leadership), having the right technology to help us do our best work, and at this time of great growth and change, how important communication is for us all. We also take seriously your comment about attitude and micromanaging. No room for that in our shop. We hope you’ll continue to help model the way with your great attitude (and lead the way to having more stand up meetings!). And, find a way to tell us more about the micromanaging so we can get to the bottom of that. With your help as a caring colleague, we can get better. We hope you are able to take advantage of our best-in-class fitness offerings, both onsite and offsite, that provide gym memberships at no cost across the nation. Please get in touch with our benefits team who can help you with more info—if you need it. Thank you for taking the time to share your thoughts and advice. Mary Flipse, Chief Legal Officer

Thank you for your feedback. I agree that it is very important to align business decisions with our company values. We’ve worked hard to develop, promote and hold ourselves accountable to living our core values in all of our interactions – with each other as colleagues as well as with customers, partners and members. I also agree that transforming an organization requires making tough decisions. Sometimes those decisions may impact tenured, passionate, results-oriented and respected leaders. And I know that can be frustrating without a clear understanding of “why”. These kinds of decisions require thorough and timely communication and what I am taking away from your feedback is that we need to assess how well we communicate changes. That is valuable feedback. Our senior leaders want feedback. Ideally, we’d like the opportunity to have open and direct conversations, though recognize that venues like Glassdoor are perhaps an easier way to express concerns. Either way, we take it seriously. Thank you for taking the time to share your thoughts. In reading this response, you’ll notice something slightly different. My signature. And going forward, we’ll have other senior leaders respond directly to these reviews. I encourage you to reach out directly to one of us to discuss your concerns more fully. I promise we will listen and engage in a safe and productive dialogue – which is aligned with our core values. Robert Avinger VP, Culture and Transformation