Tom James Company reviews

3.8

67% would recommend to a friend

(894 total reviews)
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Todd Browne

90% approve of CEO

70% positive business outlook

Tom James Company has an employee rating of 3.8 out of 5 stars, based on 894 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tom James Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

894 reviews
1.0
May 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Great intro to sales and how to be amazing at sales. Most clients are great people and make amazing relationships.

Cons

They have a focus on hiring like crazy and not focusing on making sure the newest hires are doing well first. You will be pushed to the absolute max here and maybe make 70k in your first year. Cult like vibes for sure. Turn over rate keep is like 20%. Good people at the office but broken business model.

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Tom James Company Response
2y
Without being argumentative, we do like to take the opportunity when relevant to point out to any potential reader’s feedback that is factually incorrect. While we appreciate feedback of any variety, it is also important to be factual: MLMs or "pyramid schemes" by nature are companies that build revenue through representative fees in addition to actual product sales. An MLM will typically charge for training/conferences, offer no benefits, hire only 1099 contractors, and in some cases require representatives to commit to purchasing a certain amount of product. By contrast, Tom James covers training 100%, including two week-long international conferences to locations like the JW Marriott-Marco Island or, this year, the Hilton Downtown Austin. All expense paid for the employee. We provide fully comprehensive medical coverage, a robust benefits program, and our employees are W2'd employees. We offer a traditional 401(k) matching program, employee ownership, and also a profit sharing program where we share our profits back to the employees at the end of each year. Yes, we are a direct sales company, but absolutely no, we are not an MLM or pyramid-style company.
5.0
May 2, 2024

Wonderful career

Recommend
CEO approval
Business Outlook

Pros

I had a wonderful 30 year career in London, travelled the world, was able retire at 56years old, wonderful people, built on great core principles. I was able to build a large organisation at my own pace in 10 countries. Great clothes, best clients ever, loved it all

Cons

This is hard work to get started and takes a thick skin. Initially Long hours but quite a lot of freedom thereafter. Most negative reviews come from those who were good people but couldn’t make it (many went onto to great things afterwards though I am happy to say)

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Tom James Company Response
2y
Thank you for taking time to write a review. We are truly happy to see that you are pleased with your career at Tom James and are taking advantage of some of the lucrative opportunities we offer. It is important to us that each person at Tom James Company has the opportunity to build a long-term career for himself or herself. Feedback from current and past employs allows us to continue to grow and develop our opportunity for everyone. We appreciate your hard work and dedication, and all you continue to do to help Tom James grow as a company. Thank you!
4.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Paid Holidays/Vacation Insurance work load is not overwhelming

Cons

no room for advancement, once you start raises don't come very often

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Tom James Company Response
2y
It is important to us that each person at Tom James Company has the opportunity to build a long-term career for himself or herself. Feedback from current and past employees allows us to continue to grow and develop our opportunity for everyone. We appreciate you sharing your perspective. We are so grateful for you and all of your hard work and dedication to growing Tom James! Here's to many more years of success.
Viewing 121 - 123 of 894 Reviews

Glassdoor has 966 Tom James Company reviews submitted anonymously by Tom James Company employees. Read employee reviews and ratings on Glassdoor to decide if Tom James Company is right for you.