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As a company that really strives to build and develop people, we are sorry to hear you had a negative experience. If there are any situations that you would like to discuss privately in more detail, we are always open to talking—just email careerdivision@tomjames.com. If there were any scenarios where we have not upheld our principles and values, we would want to know and address immediately.
Without being argumentative, we do like to take the opportunity when relevant to point out to any potential reader’s feedback that is factually incorrect. While we appreciate feedback of any variety, it is also important to be factual:
MLMs or "pyramid schemes" by nature are companies that build revenue through representative fees in addition to actual product sales. An MLM will typically charge for training/conferences, offer no benefits, hire only 1099 contractors, and in some cases require representatives to commit to purchasing a certain amount of product. By contrast, Tom James covers training 100%, including two week-long international conferences to locations like the JW Marriott-Marco Island and the Hilton Downtown Austin. All expense paid for the employee.
-We provide fully comprehensive medical coverage, a robust benefits program, and our employees are W2'd employees. We offer a traditional 401(k) matching program, employee ownership, and a profit sharing program where we share our profits back to the employees at the end of each year. Yes, we are a direct sales company, but no, we are not an MLM or pyramid-style company.
- It is TRUE that many of the people we attract choose to work very hard in their first years of building their clientele. Our belief is that if we help people develop goals for the life they want to build, and help them develop an activity plan to accomplish those goals, they will use both their work ethic and their efficiency/creativity to figure out how to achieve them on a monthly basis. While it does take hard work to get your business off the ground here, it is not our culture to enforce a specific hourly requirement.
- We do not have a base salary. What we have is a commission-based opportunity supported by a monthly support structure that is designed to gradually decrease over 24 months as the sales professional gains more skills and clients. This structure is communicated heavily up front.
-Like most companies, we offer our products at heavy discounts to our employees. However, by no means do we require employees to participate. Business-essential prospecting tools are provided free of charge to employees, and advanced tools are available on an optional basis for significantly less than the contracted amount. This, too, is common in sales.
We appreciate your comments and wish you the best of luck in your future endeavors.
