Is Torrid a good company to work for?

Torrid has an overall rating of 3.3 out of 5, based on over 1,670 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 48% of employees would recommend working at Torrid to a friend and 36% have a positive outlook for the business. The best reviews about Torrid have been left by employees working as Part Time Sales Associate , Retail Store Manager and Manager .

Does Torrid pay their employees well?

According to anonymously submitted Glassdoor reviews, Torrid employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Torrid. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Torrid?

48% of Torrid employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Torrid 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Torrid?

Sales Associate (431) , Store Manager (143) , Assistant Manager (114) , Key Holder (99) , Retail Sales Associate (90) , Keyholder (67) , Assistant Store Manager (32) , Part Time Assistant Manager (31) , ASM- Assistant Store Manager (19) , Manager (19) , Full Time Assistant Manager (18) , Associate (17) , Sales Associate/Keyholder (17) , Sales Associate/Key Holder (15) , Retail Store Manager (13)

What are the pros of working at Torrid according to real employee reviews?

"Discount on clothing and great coworkers" ((in 113 reviews)); "the people are great and can make or break the experience" ((in 72 reviews)); "The work environment is fun and friendly." ((in 40 reviews)); "Atmosphere is amazing and the teams are great!" ((in 36 reviews)); "Discount and benefits are good." ((in 30 reviews))

What are the cons of working at Torrid according to real employee reviews?

"Low pay and really no hours." ((in 218 reviews)); "poor management and they want you to do too much for what they pay you." ((in 115 reviews)); "She doesn't know how to hire on good managers for beans because she lacks managerial skills herself." ((in 68 reviews)); "Poor management and upper management will tell you that there is room for advancement but it will take months for them to decide." ((in 61 reviews)); "No hours leaving you no reason to work" ((in 53 reviews))

What are employees saying about Torrid layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Torrid layoffs and their outlook for job security at Torrid in 2026.

What are the top reviewed Torrid locations?

City of Industry , Los Angeles , Houston , West Jefferson , Dallas , Atlanta , San Antonio , Columbus , Las Vegas , Fort Worth , Chicago , Phoenix , Nashville , Cincinnati , Oklahoma City , Denver , Orlando , New York , Omaha , Fort Wayne , San Diego , Philadelphia , Pittsburgh , Industry , Saint Louis , Auburn Hills , Charlotte , Austin , Indianapolis , Toledo

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Torrid

Torrid reviews

3.3

48% would recommend to a friend

(1,642 total reviews)

Lisa Harper

47% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.5

Culture & values

3.3

Work/Life balance

3.0

Career opportunities

2.8

Senior management

2.5

Compensation and benefits

Torrid has an employee rating of 3.3 out of 5 stars, based on 1,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Torrid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jun 21, 2017

Great company amazing culture

Full time assistant manager

Recommend

CEO approval

Business Outlook

Pros

Torrid is a great environment where customers are a thrilled to find that they can look good in any thing they choose to. Honestly seeing the customers face light up when they find outfits that make them feel beautiful is one of my favorite aspects of the job as well as working together as a team with other women who have a common goal. My manager is awesome, the benefits are decent and the employee discount is great!

Cons

Not enough payroll to staff efficiently so often times customer service isn't what it could be and/or tasking doesn't get done. There just doesn't seem to be enough time in the day to get everything done. The paperwork is a little outdated which puts us behind tasks at times.

2.0

Mar 17, 2017

Very strong learning experience.

Full time assistant manager

Recommend

CEO approval

Business Outlook

Pros

Good employee discount 40-50% off, good quality product to sell, good and cheap benefits, vacation and sick time acquired easily.

Cons

Upper management and corporate have unfair procedures and close to impossible expectations. Scheduling and payroll completely disorganized and makes little to no sense.

2.0

Oct 20, 2016

fast paced retail with lots of changes

Key holder

Recommend

CEO approval

Business Outlook

Pros

great discount fashion forward fun environment easy to pick up shifts good starter job good training on product sometimes premotes from within the company

Cons

poor hours very little pay poor management poor expectations cheaply made product thats very over priced poor education about some products small space and way too much product

Viewing 19 - 21 of 1,642 Reviews

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Great company amazing culture

Very strong learning experience.

fast paced retail with lots of changes

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