TouchTunes reviews

Thanks for your feedback. It is shame you didn't enjoy your experience at TouchTunes. With regards to your advice, it is my #1 priority to hire awesome people and I think we have done a great job of that since this review was posted more than 2 years ago. We completed our annual anonymous employee poll in March of 2018, and after reviewing the New York Office results, I am very glad that the vast majority of the New York team is having a much better experience with us. A few highlights: -95% of employees said their job was important to accomplishing the mission of the organization -94% said their manager was approachable and available -92% said their job gave them a sense of personal satisfaction -92% said they are always treated with respect while they are at work -87% said that employees are held accountable for achieving goals However, that doesn’t mean we can’t improve. That same poll had only 71% of employees saying that we clearly communicate our strategies and goals, so we have some work to do there. With all that said, overall I feel good about both the team and the work environment we have in the New York office, and TouchTunes overall.

Thanks for your feedback. I appreciate you providing some additional context on our business. Outside of gambling, we are the largest player in the amusement and vending industry by far. Location-based entertainment businesses like ours are awesome, profitable and digital technology only enhances the business, as opposed to disrupts it. I hear your message of "be more innovative" loud and clear and I am very pleased with our progress in the more than 2 years since you posted this review. Our partnership with Foursquare is a great example of this. We use their technology to provide personalized in-app messages to users when they are in a location with a jukebox (e.g., You like Kendrick Lamar, he is popular in this location, why don't you play a track). It gets a great response from our users and is frequently cited as the most compelling location-triggered messaging in the market today.