Is Toys "R" Us a good company to work for as a Assistant Manager?

Assistant Manager professionals working at Toys "R" Us have rated their employer with 4.0 out of 5 stars in 72 Glassdoor reviews. This is an average score with the overall rating of Toys "R" Us employees being 4.0 out of 5 stars. Search open Assistant Manager Jobs at Toys "R" Us now and start preparing for your job interview by browsing frequently asked Assistant Manager interview questions at Toys "R" Us .

Does Toys "R" Us pay Assistant Manager employees well?

Assistant Manager professionals rate their compensation and benefits at Toys "R" Us with 3.4 out of 5 stars based on 72 anonymously submitted employee reviews. This is 5.7% worse than the company average rating for salary and benefits. Find out more about Assistant Manager salaries at Toys "R" Us.

How happy are Assistant Manager professionals working at Toys "R" Us?

23% of Assistant Manager employees at Toys "R" Us would recommend their employer to a friend. This rating has increased by 357% in the past 12 months. Assistant Manager professionals have also rated Toys "R" Us with a 3.3 rating for work-life-balance, 2.7 rating for diversity and inclusion, 3.0 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Toys "R" Us?

Sales Associate (522) , Cashier (335) , Sales Associate/Cashier (157) , Store Manager (148) , Department Supervisor (100) , Manager (97) , Assistant Store Manager (86) , Assistant Manager (75) , Retail Sales Associate (63) , Cashier/Sales Team Member (59) , Sales Assistant (57) , Sales Team Member (56) , Customer Service Representative (54) , Overnight Stocker (50) , Seasonal Sales Associate (50)

What are the pros of working at Toys "R" Us according to real employee reviews?

"Fun and cool to work great people" ((in 356 reviews)); "Great Coworkers and they were willing to assist" ((in 192 reviews)); "Good benefits overtime during season" ((in 94 reviews)); "The employees including current management are all friendly and willing to help with any questions you have." ((in 86 reviews)); "fun work environment involving children and toys" ((in 75 reviews))

What are the cons of working at Toys "R" Us according to real employee reviews?

"low pay and not enjoyable" ((in 394 reviews)); "Poor work/life balances and management that was only there to collect a check." ((in 370 reviews)); "long hours and lack of payroll" ((in 237 reviews)); "People literally walk out with carts full of stuff and managers do nothing just shrug it off." ((in 189 reviews)); "No training and expect you to be knowledgeable in all aspects of the store immediately." ((in 121 reviews))

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Toys "R" Us Assistant Manager reviews

4.0

23% would recommend to a friend

(72 total reviews)

David A. Brandon

91% approve of CEO

21% positive business outlook

Ratings by category

3.4

Compensation and benefits

3.3

Work/Life balance

3.1

Senior management

3.1

Career opportunities

3.0

Culture & values

2.7

Diversity & inclusion

Assistant Manager employees have rated Toys "R" Us with 4.0 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most Assistant Manager professionals have a good working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Assistant Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

72 reviews

3.0

Apr 16, 2010

Good with a management team that works together. Bad when they don't.

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Fun place to work. Making people happy. training new hires

Cons

Extremely low compensation for internal promotions. External hires very well paid while experienced employees get paltry increases even for good reviews.

3.0

Jul 20, 2009

nothing to say in the sections

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

customers are the reason, seeing the kids excited about being there

Cons

longterm managers who do not care about the associates, how they stay in the office and do not come out to the floor to help even when they are called

4.0

Oct 20, 2008

Non Seasonal retail environment

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Non seasonal retail environment. Flexible for raising family. Friendly environment. Bright environment, guests are happy about shopping for babies.

Cons

Financially difficult in area to live on low salary for market area, promotions are very slow. Communication is poor at times, more attention is focused on hourly employees than management associates. Focus groups are provided for associates to vent and air their frustrations, and the same is not provided to management, yet management is held accountable to what some disgruntled employees may say. Upper Management doesn't always support management staff with difficult guests, and decisions are often made based on that lack of support.

Viewing 70 - 72 of 72 Reviews

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Toys "R" Us Assistant Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good with a management team that works together. Bad when they don't.

nothing to say in the sections

Non Seasonal retail environment

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