Toys "R" Us Assistant Store Manager reviews

4.1

38% would recommend to a friend

(86 total reviews)
avatar

David A. Brandon

43% approve of CEO

32% positive business outlook

Assistant Store Manager employees have rated Toys "R" Us with 4.1 out of 5 stars, based on 86 company reviews on Glassdoor. This indicates that most Assistant Store Manager professionals have an excellent working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Assistant Store Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

86 reviews
1.0
Jul 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Liked working for the company my first couple of years then it went down hill

Cons

Too much focus on metrics No work life balance if your salary expect to work over 55hrs a week easy and if your lucky maybe a 30 minute meal break. No hours yet they expect you to get everything completed Years with no raise and when you do your lucky if it's over 1% No bonus. And you get the privilege of working every holiday. For a company that promotes family, you get to see and do end little time with yours. But don't complain to corporate since they get to spend the holidays with their family they could care less about you.

3.0
Apr 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Process driven company with constant change in an effort to capture greater market share.

Cons

Skeletal staff with unrealistic customer service expectations. ( most retail )

5.0
Feb 7, 2016
Recommend
CEO approval
Business Outlook

Pros

As an employee, you're offered extensive benefits and always work as a team. Never afraid to ask questions because management is so understanding. Seeing kids faces light up in pure happiness is just the best feeling

Cons

There's always that one rude customer that pops up

Viewing 31 - 33 of 86 Reviews

Glassdoor has 6,153 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.