Toys "R" Us Assistant Store Manager reviews

4.1

38% would recommend to a friend

(86 total reviews)
avatar

David A. Brandon

43% approve of CEO

32% positive business outlook

Assistant Store Manager employees have rated Toys "R" Us with 4.1 out of 5 stars, based on 86 company reviews on Glassdoor. This indicates that most Assistant Store Manager professionals have an excellent working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Assistant Store Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

86 reviews
1.0
Apr 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Toys! Some teams are great to work with. ASM's are now paid the min 48.5k for being exempt salary employees.

Cons

Company as a whole is in dire straits financially and have cut back labor budgets so heavily, it is nearly impossible to function at the store level. The company's financial statements clearly show their debt is not decreasing (and are struggling to get some vendors to continue working with them). Managers have had their bonuses cut back significantly to help curb expenses. Anyone getting paid salary is overworked with the company claiming a minimum of 45 hours per week but usually closer to 55 hours during off-peak season and 80 or more during peak-season (Managers work a mandatory min of 10-12 hour shifts, 6 days per week from mid November to end of December). Benefits are very expensive and are not very good (High deductible health plans with HSA which company contributes up to a maximum of 750 per year to). Tenured employees (including management) are leaving in droves which means constantly trying to train new-hires with a severely limited labor budget.

3.0
Jan 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, wonderful employees

Cons

No family life balance at all, forget about enjoying any Holidays with your family. 6 day work weeks during 4th quarter, if you do overnights schedule changes and possibly on overnights for 6 months with resets.

Viewing 28 - 30 of 86 Reviews

Glassdoor has 6,153 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.