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      Toys "R" Us

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      Toys "R" Us Assistant Store Manager reviews

      4.1

      38% would recommend to a friend

      (86 total reviews)
      avatar

      David A. Brandon

      43% approve of CEO

      32% positive business outlook

      Ratings by category

      5.0

      Diversity & inclusion

      4.2

      Compensation and benefits

      4.2

      Career opportunities

      4.1

      Culture & values

      3.8

      Work/Life balance

      3.7

      Senior management

      Assistant Store Manager employees have rated Toys "R" Us with 4.1 out of 5 stars, based on 86 company reviews on Glassdoor. This indicates that most Assistant Store Manager professionals have an excellent working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Assistant Store Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      86 reviews
      1.0
      Mar 10, 2010

      Don't be a Toys R Us Kid!

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Time off was earned at a fairly decent rate. My Employees made a bad job fun. Enjoyed seeing the little kids happy.

      Cons

      No support from upper management. Very little quality of life. There is no excuse for how many hours we worked during season. Never enough product to "Set the Ads" and customers acted like it was your fault. A dying comany that is taking it's staff down with it. Corporate continues to change it's direction too often.

      3.0
      Feb 26, 2010

      Internal Cost Cutter, and It Shows

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fairly flexible with your schedule (except around Christmas time,) many really great leaders to learn from, lots of great people working at the store level.

      Cons

      The company has taken to cutting every corner possible to avoid spending money. The stores are perpetually forced to run on a skeleton staff and then ridiculed by senior management when customer service is below expectations.

      1.0
      Oct 22, 2009

      At your own risk.

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Trained in one store and worked at another. Training store was fabulous, reflective of the store manager. Customers were best part of job.

      Cons

      The store manager was completely ineffective. Other assistants did what they wanted with no communication to others; very little cooperation between assistants. Employees ruled the store due to H.R. manager's obsession with "be nice". This store took it to the extreme. I actually had an employee yell at me on the sales floor and nothing happened to her after I reported it. Other assistants that I trained with said that they experienced the same behaviour from employees in their stores. Favorites got away with everything and managers didn't know how to discipline employees; other good employees left because they were overlooked.

      Viewing 79 - 81 of 86 Reviews
      Related searches: Toys "R" Us Assistant Store Manager jobs | Toys "R" Us Assistant Store Manager salaries | Toys "R" Us benefits | Toys "R" Us Assistant Store Manager interviews
      Toys "R" Us reviewsToys "R" Us Assistant Store Manager reviews

      Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.