Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,632 total reviews)
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David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
May 14, 2017

TRU can still make it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great brand and great employees committed to seeing the iconic toy and baby brand succeed.

Cons

Senior leadership lack of alignment and seemingly of accountability. Some great visions but no leadership and leadership not engaging with Director level enough to get buy in or potentially understand what the real challenges are.

4.0
May 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere! Your in a toy store so a love for kids is important, toy demos on.saturdays always a blast

Cons

4th quarter is a nightmare! The stress during these last 4 months makes it not worth it. Pure insanity. No regard for work/life balance, they will work you to the bone and expect ur skeleton to show up the nxt day.

1.0
Apr 8, 2017

Not Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you work with level C and down are very nice. Everyone seems to get along, they are all willing to work together to get things done.

Cons

Upper management needs to GO. It's definitely a boys club, looking out for themselves, keeping their pockets filled while everyone beneath is living paycheck to paycheck. Only those "special" people get promoted, the favored ones. Everyone is trying to get out now. Vendors are even predicting the demise is due to upper management, and are shocked our CEO hasn't taken care of that issue.

Viewing 46 - 48 of 5,632 Reviews

Glassdoor has 6,150 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.