Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,633 total reviews)
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David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Mar 29, 2011

Fun but very dissatisfied with management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Meeting new people and making new friends. Discounts are not that great but it is better than nothing. Flexible schedules.

Cons

Training is not done correctly. Older sales associates treat new ones like garbage and sometimes don't even help you when you ask them.

3.0
Mar 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, Customer service is rewarding when you get to know your regular shoppers and new shoppers that turn into regulars. Somewhat flexible hours once the management finishes tricking the system to fit all the employees schedules in. ~~

Cons

~Merchandising changes all the time sometimes too much ~Wages should be more than what they are ~Black out days occur even for Babies R Us employees even though its not as busy at the holidays ~Plan your vacations a year in advance and put in request 2 months or more ~Be prepared to learn as much as you can from the associates around you ~If you dont know something learn it on your own time ~

Viewing 5566 - 5568 of 5,633 Reviews

Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.