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      Toys "R" Us

      Is this your company?

      Toys "R" Us reviews

      3.9

      76% would recommend to a friend

      (5,633 total reviews)
      avatar

      David A. Brandon

      78% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      3.8

      Work/Life balance

      3.7

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Oct 22, 2009

      Its not the greatest place to work.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offer competitive starting wage. Friendly and helpful co-workers. Fun work atmosphere. Helpful department supervisors. Good for part-time or seasonal work.

      Cons

      Don't expect store managers or assistant managers to care much about you. They preach open door policies and talk about their desire to work with you, but when it comes time to act, they fall short. Managers and supervisors play favorites with certain employees.

      1.0
      Oct 22, 2009

      At your own risk.

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Trained in one store and worked at another. Training store was fabulous, reflective of the store manager. Customers were best part of job.

      Cons

      The store manager was completely ineffective. Other assistants did what they wanted with no communication to others; very little cooperation between assistants. Employees ruled the store due to H.R. manager's obsession with "be nice". This store took it to the extreme. I actually had an employee yell at me on the sales floor and nothing happened to her after I reported it. Other assistants that I trained with said that they experienced the same behaviour from employees in their stores. Favorites got away with everything and managers didn't know how to discipline employees; other good employees left because they were overlooked.

      3.0
      Oct 21, 2009

      It's a paycheck out of college

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      starting job out of college, they give you are starting stone to get your career going right out of college

      Cons

      salaried manager position is excuse to work 70 hour week. No discount on toys. working out of control during christmas

      Viewing 5572 - 5574 of 5,633 Reviews
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      ReviewsToys "R" Us reviews

      Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.