Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,631 total reviews)
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David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Jul 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Salary, discount, promotions, hours and proximity to my home.

Cons

Holiday season, late nights, coworkers

4.0
May 11, 2011
Recommend
CEO approval
Business Outlook

Pros

The hours are really good for salary management... 45 hours a week average during the year and about 50-60 during holiday season. Not bothered on days off... unlike previous employer. Great communication with direct reports and clear expectations. Actually gives raises which is hard to come with many organizations.

Cons

The stores are understaffed and overall inventory management is poor. Some departments are continuously light on product which is frustrating for guests and employees. Poor exit strategy of clearance merchandise. The return policy is very poor and makes it difficult to deal with guests.

4.0
Apr 16, 2011
Recommend
CEO approval
Business Outlook

Pros

I enjoy the management team I work with.It would change if these people weren't in these positions.ability to learn a varity of product knowledge.

Cons

pay for parttime associates compaired to the responsibilities put on them. their measurement of accountability for associates. micro manages by all the Rules & Regulations,SOP's that put into place.

Viewing 5602 - 5604 of 5,631 Reviews

Glassdoor has 6,149 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.