Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,631 total reviews)
avatar

David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Dec 28, 2009
Recommend
CEO approval
Business Outlook

Pros

I liked most of the people who worked there. It was fun being able to see all the new toys and dealing with most customers. I liked the relaxed work environment, meaning the job was easy as pie.

Cons

The discount sucks (10%??), management seemed to play favorites, they like to call you in instead of scheduling you, rude customers think you're the CEO, some of my co-workers were annoying, you have to solicit every customer for a rewards card, batteries, and the credit card which gets reallllly old.

4.0
Oct 3, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a fun atmosphere. I feel I have a lot of atonomy in my job. I am able to make key decisions.

Cons

Limited room for growth if you do not want to be an ASM or SM. Hard to move to the corporate level. Pay is not great. Managers stay in office, and are never on the sales floor. Poor employee recognition. Not enough time to train and coach new employees

4.0
Sep 24, 2009

Babies r us

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Layed back atmosphere, except when there are product recalls. But overall a decent minimum wage job with friendly employees and customers

Cons

Not the most lieniant when it comes to time off, so plan ahead and go over it with all supervisors and managers.

Viewing 5620 - 5622 of 5,631 Reviews

Glassdoor has 6,149 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.