Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,631 total reviews)
avatar

David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
5.0
Sep 14, 2009
Recommend
CEO approval
Business Outlook

Pros

- Very fun environment -Learn about the newest trends -Help customers find the right toy that meets their needs -Meeting customers from around the world that shop at Toys R US -Seeing the smiling faces of little kids getting a toy

Cons

-Forced to sell. Management is very focused on meeting metrics numbers - Customers can be inpatient - Children crying and screaming

4.0
Aug 23, 2009

Pretty Cool Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very Easy going, Great Hours, Worked there part time and full time. Management was professional. Good for a short part time job.

Cons

Some of the management did not know what they were doing and were inexperienced. Also too many young people employed.

4.0
Aug 6, 2009
Recommend
CEO approval
Business Outlook

Pros

Great way to meet new people and make friends, manager is the best, very kind and considerate,always willing to accommodate his employees.

Cons

Some supervisors are rude,will overwork you and act different when manager is not there.

Viewing 5623 - 5625 of 5,631 Reviews

Glassdoor has 6,149 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.