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      Toys "R" Us

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      Toys "R" Us reviews

      3.9

      76% would recommend to a friend

      (5,631 total reviews)
      avatar

      David A. Brandon

      78% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      6K reviews
      5.0
      May 21, 2009

      Bitter Sweet

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a fun place to work. I get to meet so many people and get to put smiles on their faces every day! Training associates to do their jobs well is very rewarding.

      Cons

      It is retail. As much as I love helping customers, they can be very rude and demand more than they deserve. It comes with the territory. Also, long hours during Christmas.

      4.0
      May 11, 2009

      Good place for temporary part-time job

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a good place to work as a part-time job. Stocking shelves and cashier is what I do for the most part and it is enough for me as a high school student. Management is okay, I only know my store manager and other employees in my store but I only work part-time and I'm not really involved in other things with the company as a whole. Again, good place to work and gain responsibility. It is pretty easy going and flexible with hours, the training is good and I get plenty of work and responsibility in my job.

      Cons

      I don't really like the old stores, mine hasn't been updated like some of the others, so it is in a not so good area with bad lighting in the parking lot and it doesn't have the best reputation. It isnt exactly the coolest place to work but again for part-time it is okay. My manager isn't qualified and shouldn't be running the store but I listen to him anyway. A lot of other students that work here aren't motivated and they slack off and still get paid for gossiping with friends over the counter. Pay isn't too great either.

      4.0
      Jan 21, 2009

      You get what you put into it.

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's just fun. I really enjoy going to work every day. Some of the jobs are mundane, but if you have the right attitude every day can be great.

      Cons

      Sometimes having your hours cut can be a pain, but you have to be patient. Sometimes the pressures of management can be tough. Unfortunately we can't make guests buy this or apply for that with mind control.

      Viewing 5626 - 5628 of 5,631 Reviews
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      ReviewsToys "R" Us reviews

      Glassdoor has 6,149 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.