Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,633 total reviews)
avatar

David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Sep 5, 2011
Recommend
CEO approval
Business Outlook

Pros

- People are overall pleasant & friendly - Hours are generally good (40 hours/wk) - Management does take the time to communicate company development quarterly - Management is committed to improving the business

Cons

- Bonus incentive is nominal and is tied to company & international performance which makes it hard to really motivate - Promotions can take a long time; Lateral moves are encouraged and more frequent but the company policy is not to give pay increases for lateral moves - Company overly focuses on bringing in MBAs - it's a core requirement, but any MBA from any school is fine. Quality of education is irrelevant for this company, you just need the degree. This leads to a VERY wide range of talent all at the same title - Too many test initiatives + analysts who don't know how to interpret data properly -No tuition reimbursement -HMO healthplan is affordable, but POS plan is very expensive, especially for a family.

1.0
May 10, 2011
Recommend
CEO approval
Business Outlook

Pros

10% discount on majority on items at toys and babies stores. Receiving a paycheck while you search for another job opportunity.

Cons

Upper management not supportive of its employees. IT work is outsourced to offshore companies, if you're an IT professional, this company will set you back on your career and professional development. Company is struggling to keep pace against its competitors, there's no clear strategy. Politics are king, makes every day tasks hard to accomplish. No formal training at department level. Employees must work black friday and all major holidays to support HQ's issues and questions. Employees must pay to eat food during company picnics.

Viewing 79 - 81 of 5,633 Reviews

Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.