Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,633 total reviews)
avatar

David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Apr 22, 2011

Sorry

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you meet And medical plan.

Cons

No respect alot of finger pointing and alot of favorites among managment. If you work your butt off you get no credit for it. I worked there for 5 years and was thrown out like a dirty rag for no reson.

1.0
Jun 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Be around Toys. The kid in me likes that I guess.

Cons

Hours are terrible. If you don't trick someone into opening up a scam Credit card, they severely cut your hours. They Tell (not ask) You to come in on days off. They do not train you at all Raises are nonexistent No registers are even used. They only open Rzone register and Customer Service. So, while I am trying to help people with video games, I also have a huge line of people waiting to check out. Talk about stress for a crappy pay. I have to set the plano and everything and I have not seen one raise. They are never positive. No matter how hard you work, they point out what is wrong. Customer Service is a joke. You CAN NOT have Customer Service and 4 people working the whole store. You yell at us for doing bad at GSAT (Surveys) When it is not our fault we are so limited.

1.0
Apr 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Babies are cute, most associates are easy to get along with. The job can sometimes be really fun. Easy work for most people.

Cons

management is incompetent, crazy people shop there. Raises are a joke. Associates don't get enough hours. The best people get treated the worst.

Viewing 82 - 84 of 5,633 Reviews

Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.