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      Toys "R" Us

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      Toys "R" Us reviews

      3.9

      76% would recommend to a friend

      (891 total reviews)
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      David A. Brandon

      78% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      891 reviews

      Reviews about "Compensation"

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      1.0
      Jul 10, 2012

      Great people to work with but way too much sales pressure.

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with, fun customers, great product

      Cons

      Tons of pressure for credit card and protection plan sales, toys are way overpriced, terrible toy selection for the customer (Target is FAR better!) and horrible pay.

      4.0
      Jul 10, 2012

      Seasonal Sales Associate (Promoted to Regular Associate)

      Seasonal sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Doing a great job entails getting "ic's" (instant credit applications), having fast transactions and meeting your Rewards goals. If you can do this, you will be kept on board as a regular sales associate after the holiday season is over. - It's great for college kids or someone who needs a little extra cash for the season and doesn't NEED the job all year. - If you do outstanding on cash register, you will be promoted to Customer Service Rep within 6 weeks. - 36--40 hours a week during holiday season. -They make holidays & birthdays fun for employees.

      Cons

      -Asking about credit cards/rewards can be wearing, especially when the customers get annoyed by it. (You have to ask or else the customer gets a free gift card). -90% of the seasonal people hired will be let go around January 5th. -Can be a boring job.

      4.0
      Jul 3, 2012

      Crazy holidays and hours

      Cashier/sales team member
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good customers, minus the occasional coddling parent and screaming child. During the holidays they provided food often. Good pay and hours.

      Cons

      The company has bad coupons. They exclude things that aren't written as exclusions, leaving it up to you to explain that to an angry customer. The managers tend to let you argue with a customer over something for a very long time before swooping in and "white knighting" giving the customer what they want while you look like a jerk for following the rules. Poor on the job training. Managers are rarely around when you need them.

      Viewing 883 - 885 of 891 Reviews
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      ReviewsToys "R" Us reviews

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