Toys "R" Us Sales Associate/Cashier reviews

3.8

37% would recommend to a friend

(153 total reviews)
avatar

David A. Brandon

92% approve of CEO

33% positive business outlook

Sales Associate/Cashier employees have rated Toys "R" Us with 3.8 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

153 reviews
3.0
May 16, 2018

Honest Review

Recommend
CEO approval
Business Outlook

Pros

Seeing the happy faces on the children and the customers. Helping customers find what they want. The fun events the store used to have. It was fun and cute seeing Geoffrey at the events and being able to help out the events was nice reprieval from cashiering. I used to be okay (found it even fun at times but now not anymore) with working here but ever since closing, I rarely find any happiness from this job. It is not because I am sad the store is closing but because the store is closing, they are treating some employees (me) not as nicely as others..

Cons

Not many hours unless it was holidays. My employee discount (10%) card never worked. Store closing and losing my job. Being told that gift wrapping is against store policy and although it was nice of me to do it, I should not have ever done it. Sometimes having no freedom from one spot while others can walk around the store as they please. Not letting me work at customer service.. Also didn't tell me about sick time balance so I ended up losing all the time.

1.0
Apr 26, 2018

HATED IT!

Recommend
CEO approval
Business Outlook

Pros

discount - but only IN STORE

Cons

Terrible managers, dirtiest place to work, not just toys thrown all over the place but behind the scenes! No wonder the place is going out of business!! When i would try to help customers in aisles, I would get yelled at to just put merchandise back on floor.. GOTTA LOVE THAT CUSTOMER SERVICE! NOT!

5.0
Apr 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Customer Assistance, Friendly Co-Workers, Great Hours, Always something to work on.

Cons

Select Customers, Theft Prevention, and Distance from Home

Viewing 97 - 99 of 153 Reviews

Glassdoor has 6,153 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.